Maintenance Coordinator – Property Management (Experience Required)
NexServ Realty runs the back office for property management companies in Canada. Our teams handle the daily operations of hundreds of rental units in Montreal and Ottawa — leasing, rent collection, tenant relations, and repairs. We are opening a Maintenance Coordination position. You will be the person a tenant reaches when something breaks and the person a contractor answers to until it is fixed. This is an operational role with real ownership: you decide what is urgent, who gets dispatched, what it should cost, and when the file gets closed. This role requires prior experience. We are not hiring for a trainee position. What you will do Receive and log maintenance requests from tenants by phone, email, and ticketing system Triage each request: routine, urgent, or emergency — and act accordingly Dispatch the right contractor (plumbing, electrical, HVAC, locksmith, cleaning) and confirm attendance Collect and compare quotes, and obtain owner or manager approval before work proceeds Follow every work order through to completion — chase the contractor, confirm with the tenant, close the file Keep the property management software and trackers accurate and up to date at all times Handle after-hours emergency escalations according to protocol Verify contractor invoices against approved quotes and flag discrepancies Report daily to the operations supervisor on open, blocked, and completed work orders Required Minimum 1 year of experience in maintenance coordination, property management, facilities, dispatch, or a technical customer service / call center environment Fluent English , spoken and written — you will speak with Canadian tenants and contractors daily. Strong phone presence and the ability to stay calm with a frustrated tenant Solid organization: you can carry 30+ open files at once without losing track of any of them Comfortable with computers — email, spreadsheets, CRM or ticketing tools Availability to work the North American shift: 1:00 PM – 10:00 PM (Morocco time), Monday to Friday What we offer CDI contract under Moroccan labor law, with CNSS and AMO Salary: 6,000 MAD net per month, plus a performance-based bonus Fixed schedule: 1:00 PM – 10:00 PM, Monday to Friday — weekends off On-site position in our Casablanca office Paid training on our clients' systems and procedures A stable, growing company with real progression into supervisory roles How to apply Apply through this posting with your CV. Shortlisted candidates will be invited to a first interview conducted in English . Pay: 6,000.00DH per month Work Location: Hybrid remote in Casablanca
Наблюдалась 2026-09-15, впервые 2026-09-10, источник — Indeed.