Luxury Travel Manager

Company: Baroque Group – Baroque Travel Location: Dubai, UAE | International Operations

Position Overview

Baroque Group is seeking an experienced and highly driven Luxury Travel Manager to join its growing travel division, Baroque Travel.

Baroque Travel is a boutique travel consultancy specializing in bespoke leisure and corporate travel solutions, partnering with prestigious hotels and exclusive global travel consortiums to deliver exceptional experiences and privileged benefits to its clientele.

The successful candidate will be responsible for managing the complete travel journey of high-net-worth (HNW) and ultra-high-net-worth (UHNW) clients, delivering highly personalized travel arrangements, exclusive experiences, and seamless end-to-end travel management.

This role requires an individual with an established understanding of the international luxury travel industry, strong commercial awareness, excellent supplier relationships, and the ability to anticipate the expectations of sophisticated global travellers.

The ideal candidate is passionate about luxury travel, well-connected within the international hospitality industry, and capable of transforming client preferences into exceptional, tailor-made travel experiences.

Key Responsibilities

1. Bespoke Travel Planning & Management

• Design and coordinate highly personalized international travel itineraries for HNW and UHNW individuals, families, and corporate clients.
• Manage all aspects of luxury travel, including first-class and business-class flights, private aviation, luxury accommodation, transfers, yacht charters, and exclusive experiences.
• Develop tailor-made itineraries based on individual client preferences, budgets, interests, and travel requirements.
• Ensure seamless coordination of all travel arrangements from initial consultation to the client's return.

1. Luxury Hotel & Global Supplier Partnerships

• Develop and maintain strong relationships with five-star hotels, luxury resorts, boutique properties, destination management companies, and leading hospitality brands.
• Leverage global travel consortium memberships and preferred partner networks to secure VIP amenities, exclusive benefits, upgrades, and preferential rates.
• Build relationships with hotel general managers, sales directors, reservation teams, and key decision-makers.
• Negotiate preferred commercial terms and value-added benefits for clients.

1. VIP & UHNW Client Relationship Management

• Act as the primary point of contact for an exclusive portfolio of private and corporate clients.
• Understand individual client preferences, travel habits, and expectations to deliver a highly personalized service.
• Provide proactive recommendations for destinations, luxury properties, fine dining, cultural experiences, and exclusive activities.
• Maintain long-term client relationships through exceptional service, attention to detail, and consistent follow-up.
• Handle confidential client information with the highest level of discretion and professionalism.

1. Private Aviation & Luxury Lifestyle Coordination

• Coordinate with private aviation partners for charter flights and tailored aviation solutions.
• Work closely with relevant partners across Baroque Group's wider ecosystem, including private aviation, luxury yachts, and lifestyle services, to deliver integrated travel experiences.
• Arrange luxury ground transportation, chauffeur services, yacht experiences, and bespoke destination services.
• Identify opportunities to cross-sell complementary luxury travel and lifestyle services.

1. Business Development & Revenue Growth

• Identify and develop new business opportunities within the luxury travel and hospitality market.
• Expand the company's network of international travel partners and preferred suppliers.
• Build and maintain relationships with luxury travel advisors, corporate clients, family offices, and private client representatives.
• Contribute to revenue growth through client acquisition, repeat business, strategic partnerships, and tailored travel proposals.
• Monitor luxury travel market developments and identify emerging destinations, experiences, and commercial opportunities.

1. Operations & Service Excellence

• Manage reservations, bookings, confirmations, payments, and itinerary documentation.
• Coordinate urgent requests, last-minute changes, cancellations, and unexpected travel disruptions.
• Ensure accuracy and consistency across all travel arrangements.
• Maintain detailed client profiles, preferences, booking histories, and supplier information within the company's CRM and booking systems.
• Monitor service delivery and ensure every client interaction reflects the company's commitment to excellence.

Candidate Requirements

• Minimum 5 years of experience in luxury travel management, luxury hospitality, premium travel consultancy, or high-end travel services.
• Proven experience handling HNW and UHNW clients.
• Strong expertise in international leisure and corporate travel planning.
• Established relationships with five-star hotels, luxury resorts, DMCs, and international travel suppliers.
• Good understanding of luxury travel consortiums and preferred hotel partner programmes.
• Knowledge of private aviation, yacht charters, luxury destinations, and bespoke travel experiences is highly advantageous.
• Experience with GDS systems, travel booking platforms, CRM software, and reservation management tools.
• Excellent negotiation, communication, and relationship management skills.
• Fluency in English is essential. Additional languages are an advantage.
• Strong commercial awareness and a proactive business development mindset.

Preferred Attributes

• A well-travelled professional with first-hand knowledge of leading luxury destinations and hospitality brands.
• An established international network within the luxury travel and hospitality industry.
• Strong connections with hotel management, luxury travel advisors, and destination specialists.
• Exceptional attention to detail and the ability to anticipate client requirements.
• A polished, confident, and professional personality.
• Ability to work independently, manage multiple client requests, and perform effectively under pressure.
• High standards of integrity, confidentiality, and discretion.

What We Offer

• The opportunity to join an internationally connected luxury travel and lifestyle business.
• Access to an established network of prestigious global hospitality and travel partners.
• Exposure to an exclusive HNW and UHNW clientele.
• Opportunities to collaborate across private aviation, luxury real estate, yachting, and lifestyle services within the Baroque Group ecosystem.
• An entrepreneurial and commercially driven working environment.
• The opportunity to contribute to the growth and positioning of a boutique luxury travel consultancy.

The Ideal Candidate

We are looking for a commercially minded luxury travel professional who combines exceptional destination knowledge, strong industry relationships, and an uncompromising commitment to client service.

Someone who understands that luxury travel is not simply about arranging flights and hotels, but about creating seamless, memorable, and highly personalized experiences through expertise, relationships, and attention to detail.

At Baroque Travel, we believe exceptional travel experiences begin with exceptional relationships.

Pay: From AED10,000.00 per month

Work Location: In person