Logistics & Warehouse Manager

Logistics & Warehouse Manager

Operations Department

Job Description

Position Summary: Mirapath is seeking an experienced Logistics & Warehouse Manager to oversee and manage the company's logistics, transportation, shipping, receiving, inventory control, and warehouse operations.

This role is responsible for ensuring the efficient movement of materials and products from suppliers to the warehouse and ultimately to customers, while maintaining inventory accuracy, optimizing transportation costs, and ensuring timely deliveries.

The ideal candidate will have a strong background in both logistics and warehouse management, including freight coordination, carrier management, supply chain operations, inventory control, and team leadership. Experience in the high-tech, IT infrastructure, or data center industry is highly preferred.

The Logistics & Warehouse Manager will work closely with internal departments, suppliers, freight carriers, and customers to ensure smooth operations, resolve logistical challenges, and continuously improve processes.

Logistics & Transportation Management

• Oversee and coordinate inbound and outbound logistics operations, ensuring timely, accurate, and cost-effective movement of materials and products.
• Manage domestic and international shipments, including freight arrangements, transportation scheduling, shipment tracking, and delivery coordination.
• Coordinate with freight forwarders, third-party logistics (3PL) providers, carriers, and transportation companies to ensure efficient shipping operations.
• Negotiate shipping rates, freight contracts, and service agreements with carriers and logistics providers to optimize transportation costs.
• Monitor shipment status, proactively address delays, and resolve transportation-related issues, including damaged, lost, or delayed shipments.
• Ensure compliance with shipping regulations, transportation requirements, and import/export documentation, as applicable.
• Develop and maintain relationships with logistics providers, suppliers, and internal stakeholders to support operational requirements.
• Evaluate carrier performance, delivery timelines, freight costs, and overall logistics efficiency.
• Identify opportunities to streamline transportation processes, improve delivery performance, and reduce logistics expenses.
• Collaborate with Sales, Purchasing, Operations, and other departments to coordinate material availability, shipment schedules, and customer delivery requirements.

Warehouse & Inventory Management

• Oversee all warehouse operations, including shipping, receiving, storage, order fulfillment, and inventory control.
• Supervise warehouse associates and ensure daily activities meet productivity, accuracy, and quality standards.
• Maintain accurate inventory records using ERP systems, particularly NetSuite.
• Plan, coordinate, and manage physical inventory counts and regular cycle counts to ensure inventory accuracy.
• Monitor inventory levels, including minimum and maximum stock levels, and recommend adjustments to minimize shortages, excess inventory, and obsolete materials.
• Investigate inventory discrepancies, shipping errors, and receiving issues, identify root causes, and implement corrective actions.
• Ensure proper handling, storage, organization, and safeguarding of products and materials.
• Optimize warehouse layouts, space utilization, and material flow to improve operational efficiency.
• Coordinate product returns, including return merchandise authorizations (RMAs) and vendor returns.
• Ensure warehouse equipment, tools, and facilities are properly maintained and operational.

Operational Efficiency & Cost Management

• Develop, monitor, and achieve key performance indicators (KPIs) related to warehouse productivity, inventory accuracy, on-time delivery, transportation costs, and order fulfillment.
• Analyze logistics and warehouse operational performance to identify process improvement and cost-saving opportunities.
• Prepare and manage department budgets, monitor expenditures, analyze variances, and implement corrective measures.
• Review shipping invoices, freight costs, work orders, and operational reports to ensure accuracy and cost efficiency.
• Develop, implement, and continuously improve standard operating procedures (SOPs) for logistics, transportation, inventory management, and warehouse operations.
• Identify and implement process improvements to enhance operational efficiency, service quality, and customer satisfaction.

Team Leadership & Cross-Functional Coordination

• Lead, train, coach, and supervise warehouse and logistics personnel.
• Manage employee scheduling, daily work assignments, timecard approvals, performance evaluations, and employee development.
• Establish clear performance expectations and ensure accountability across the team.
• Work closely with Sales, Purchasing, Finance, and Operations to ensure efficient coordination of logistics and warehouse activities.
• Maintain a customer-focused approach while resolving internal and external operational concerns.
• Support workforce planning and staffing requirements based on business needs and operational demands.

Safety, Compliance & Risk Management

• Ensure warehouse and logistics operations comply with applicable safety regulations, company policies, and OSHA standards.
• Establish and enforce safety procedures for material handling, equipment operation, storage, and transportation activities.
• Maintain proper shipping documentation, inventory records, and operational reports.
• Identify and mitigate operational risks related to transportation, inventory, warehouse safety, and product handling.
• Conduct regular safety inspections and recommend corrective actions when necessary.

Position RequirementsRequired Qualifications

• Minimum of 5 years of combined experience in logistics, transportation, supply chain, and warehouse operations , preferably in the high-tech, IT infrastructure, or related industry.
• At least 3 years of hands-on logistics experience , including freight coordination, transportation management, carrier/vendor management, and inbound/outbound shipments.
• At least 2 years of supervisory or management experience, preferably overseeing logistics and warehouse teams.
• Strong understanding of domestic shipping, freight operations, transportation planning, and logistics coordination.
• Proven experience managing relationships with freight carriers, transportation providers, and third-party logistics (3PL) partners.
• Strong knowledge of warehouse operations, inventory control practices, order fulfillment, and shipping and receiving processes.
• Experience using ERP or inventory management systems, preferably NetSuite.
• Proficiency in Microsoft Office, Google Workspace, and online shipping or logistics platforms.
• Experience monitoring logistics and warehouse KPIs, managing operational costs, and implementing process improvements.
• Working knowledge of warehouse safety practices and OSHA standards.
• Experience supervising, training, and motivating warehouse or logistics teams.
• Excellent organizational, problem-solving, analytical, and communication skills.
• Ability to manage multiple priorities and respond quickly to operational challenges in a fast-paced environment.

Preferred Qualifications

• Bachelor's degree in Supply Chain Management, Logistics, Business Administration, Operations Management, or a related field, or equivalent practical experience.
• Experience in the high-tech, data center, IT infrastructure, electronics, or technology distribution industry.
• Familiarity with international shipping, freight forwarding, import/export procedures, and customs documentation.
• Experience negotiating freight rates, managing transportation budgets, and optimizing supply chain costs.
• Knowledge of shipping and logistics documentation, including bills of lading, commercial invoices, and packing lists.
• Experience developing and improving logistics and warehouse SOPs.
• Familiarity with continuous improvement initiatives and warehouse or logistics process optimization.

Key Competencies

• Logistics & Transportation Management
• Freight & Carrier Coordination
• Warehouse Operations & Inventory Control
• Supply Chain & Distribution Management
• Cost Optimization & Budget Management
• ERP / NetSuite
• Team Leadership & Development
• Process Improvement & SOP Development
• Cross-Functional Collaboration
• Problem Solving & Decision Making

Job Type: Temporary

Pay: $75,000.00 - $110,000.00 per year

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Life insurance

People with a criminal record are encouraged to apply

Experience:

• management: 2 years (Required)
• Warehouse: 5 years (Preferred)

License/Certification:

• Forklift Certification (Required)

Ability to Commute:

• Cupertino, CA 95014 (Required)

Work Location: In person