Logistics Office & Floor Support Supervisor

About the Role

We’re looking for a reliable, highly organized, and completely trustworthy Logistics Office & Floor Support Supervisor who thrives in a true hybrid role. In this position, you will take strong role in supporting the daily office operations while remaining agile and ready to roll up your sleeves on the warehouse floor whenever the team needs a hand.

We need a collaborative leader with strong critical thinking skills, a quick learning curve, and a positive people-first attitude.

What We Are Looking For

• The Hybrid Mindset: You must genuinely enjoy switching back and forth between a quiet desk environment and a busy warehouse floor throughout the day.
• High Trust & Discretion: A proven history of handling sensitive financial numbers, customer requirements, and employee files with absolute confidentiality.
• An "All Help" Attitude: A servant-leadership mindset, meaning you are happy to do whatever it takes to keep the operation running smoothly, whether that's an urgent office task or a floor audit.
• Computer Savvy: You pick up new software quickly, understand how to navigate basic Excel sheets, and aren't intimidated by learning new ERP, Accounting and Warehouse management systems.
• Email & Gatekeeping: Manage and filter primary communication pipelines, independently answering customer and operational emails to keep workflows moving.
• Subject Matter Expert: Attend certification training.
• Background: Previous experience in confidential administrative roles, bookkeeping, and/or coordination of actives in a warehouse, or logistics environment. Having some past supervisory or support team exposure is a plus.

Qualifications

· Minimum of High School Diploma or GED

· Experience with warehousing/logistics/manufacturing order management is highly desired

· 2+ years’ experience in a fast-paced office environment

· 3+ years’ experience with Microsoft Windows / Office Software

· Ability to work and drive work flow independently while maintaining a team environment

· WMS knowledge / operation experience is a plus

· Must be flexible to an 8-10 hour schedule with overtime as needed

· Have basic mathematical skills including addition, subtraction, multiplication, division, and percentages without use of a calculator.

· Interact professionally with all client suppliers, customer representatives, team members and those from external organizations environment and while interacting with team members, managers, customer representatives, and others.

• If offered the position, submit to pre-employment screening including, but not limited to: employment verification, drug screening, background screening, skills assessments and interviews.
• Have dependable transportation and be punctual.

CWC Logistics was founded in 1971 and is family owned and operated out of Fort Wayne, Indiana. We offer an excellent benefit package including: medical, dental, vision, profit sharing, 401K and vacation, as well as other benefits and perks.

Qualifications

• · Minimum of High School Diploma or GED
• Experience with warehousing/logistics/manufacturing order management is highly desired
• 2 + years’ experience in a fast-paced office environment
• 2+ years’ experience with Microsoft Windows / Office Software
• Ability to work and drive work flow independently while maintaining a team environment
• WMS knowledge / operation experience is strongly preferred
• Must be flexible to an 8-10 hour schedule with overtime as needed
• Have basic mathematical skills including addition, subtraction, multiplication, division, and percentages without use of a calculator.
• Interact professionally with all client suppliers, customer representatives, team members and those from external organizations environment and while interacting with team members, supervisors, customer representatives, and others.
• Submit to pre-employment screening including, but not limited to: employment verification, drug screening, background screening, skills assessments and interviews.
• Have dependable transportation and be punctual.

CWC Logistics was founded in 1971 and is family owned and operated out of Fort Wayne, Indiana. We offer an excellent benefit package including: medical, dental, vision, profit sharing, 401K and vacation, as well as other benefits and perks.

Job Type: Full-time

Expected hours: 40.0 – 50.0 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Office: 2 years (Required)
• Microsoft Excel: 2 years (Required)
• Logistics: 1 year (Preferred)

Work Location: In person