Logistics Manager

Join Hisense Philippines Inc. , where innovation meets opportunity. As a global leader in consumer electronics and home appliances, we're on a mission to transform the way people experience technology in their everyday lives.

At Hisense Philippines Inc. , we're seeking passionate individuals who share our commitment to innovation, sustainability, integrity, and customer focus. Join us in shaping the future of technology and unlocking new possibilities for our Filipino customers. Explore exciting career opportunities at Hisense and be part of a dynamic team that's redefining the future.

The Logistics Manager is responsible for the management of diverse logistics operations in the Philippines including- but not limited to- local distribution, returns, inventory, 3PL, and customer service for internal customers i.e. Sales, Product Marketing, Marketing, Finance, Customer Care, and Product Compliance. He/she is responsible for ensuring that orders are delivered efficiently and effectively to customers and consumers alike, with an oversight into order management.

Key Responsibility

Nationwide Local Distribution

• Monitor effectively the distribution of Finished Goods (FG) from warehouses to customers/consumers.
• Closely work with 3PL partners to ensure that trucks are fully utilized, and orders are delivered on time.
• Ensure the timely return of Proof of Deliveries (POD), and its timely submission to Finance.
• Continually seek out new ways to upgrade/improve the logistics operations and take steps to implementthese improvements.
• Validate and approve route plans created by 3PL partners and ensure its optimum value for thecompany.
• Coordinate with Sales Managers on delivery schedule requirements of their respective accounts andensure that these are met on time.
• Ensure that Post Goods Issue (PGI) in SAP is executed regularly. The same follows for POD in SAP.
• Manage cost-to-serve (CTS) of deliveries within the given budget.
• Ensure all costs are reported and booked on time in the system.

Inventory Management

• Ensure inventories are properly stored in the warehouse and adequate for all distribution channels and can cover direct demand from customers.
• Analyze data to anticipate future needs.
• Facilitate monthly and/or annual inventory count and take charge on inventory variance reconciliation, if any.
• Work closely with Finance Department on any adjustments needed in the system.
• Spearhead any activity that will help reduce graded and slow-moving inventories in the warehouse.
• Manage non-good inventories and provide needed recommendations to meet targets.
• Coordinate with Quality & After Sales Department on the quick reclassification of non-good inventories and scrap disposal.

3PL Warehouse Management

• Coordinate and communicate constantly with 3PL Warehouse Manager on ensuring smooth warehouse operations (i.e. picking, pick and pack, dispatch, other value-added services).
• Conduct monthly warehouse inspection as per provided guidelines from Head Quarters (HQ).
• Ensure that 3PL warehouse store all products as per standard warehouse management practice of the industry.

Sales Order Management

• Ensure orders are processed accurately.
• Address concerns on reallocation of stocks on orders considering their inventory level and criticality, whenever needed.
• Monitor open sales orders regularly – ensuring orders are served within the acceptable timeframe.

Returns Management

• Review reported returns from deliveries by 3PL (i.e. backload or refusal).
• Monitor open return orders in SAP and coordinate regularly with stakeholders for timely receipt in warehouse and in system.
• Find ways to improve efficiency in reporting returns and timely processing in SAP.

Customer Service

• Coordinate closely with Sales on specific delivery requirements of sales orders and ensure proper execution.
• Coordinate with Marketing on demo, sample, or GWP inventories which are needed for events, promotions, and partnerships.
• Coordinate with Finance on any orders that need price revisions.
• Coordinate with Service Department and/or Compliance Manager on replacement orders, field tests, laboratory testing requirements for timely order creation and receipt.

Others

• Submit monthly logistics expense accrual to finance.
• Submit status report of all deliveries to stakeholders.
• Constantly review and find ways to improve day-to-day tasks.
• Maintain KPI and ensure that performance of 3PL partners is within the agreed standards.
• Involve in monthly inventory count activity in the warehouse.
• Other responsibilities such as filing of claims, verifying of billings, onboarding of new 3PL, etc.

Reporting Structure

• Operational: Logistics Director
• Functional: Logistics Director

Key Interface

• Internal: Sales, Finance, Product Marketing, Marketing, and Service Departments
• External: 3PL Partners, Dealers, and Subcontractors

Qualifications

• Graduate of any 4-year degree course, preferably with background on Supply Chain Management orLogistics Management
• At least 5 years of managerial experience in Logistics or Sales Operations in consumer goods.
• Knowledge in SAP and/or other ERP systems is a plus.
• Well-versed in the use of Microsoft Office and the internet
• Team player and can work with a diverse group of people
• Able to work in a fast-paced environment
• Excellent organizational, coordination, and problem-solving skills.
• Strong communication and stakeholder management abilities.
• Able to manage multiple cases simultaneously while meeting deadlines.
• Detail-oriented with a high level of accuracy and accountability.

Personal Attributes

• Operates ethically and with integrity and honesty. Transparent in terms of his/her intentions and actions
• Shows respect for the individual and embraces diversity. Makes safety and care for the environment a priority.
• Has a passion for innovation, is focused on the needs of customers (internal/external) and drives for results.
• Acts as a team player who understands that the collective is stronger than the individual and is willing to go beyond the formal responsibilities of the job to assist colleagues and drive overall company performance.
• Has ability to influence his peers, manage upwards and motivate the team.
• Ability to negotiate with bothinternal and external parties.
• Manages expectations effectively.
• Expresses high work ethics, is self-driven, energetic, adaptable, and resilient when dealing with adversity.
• Self-aware, takes responsibility for his/her actions, is pro-active and result oriented.
• Has positive attitude, deals with issues in a constructive and pragmatic manner.
• Effectively seeks input from(key) stakeholders to help create the best possible solution (from overall company perspective) and ensurethe necessary buy-in to deliver results at speed.
• Has the ability to build relationships across functions and organizational hierarchies (internal and external).

Job Type: Full-time

Pay: Php45,000.00 - Php55,000.00 per month

Application Question(s):

• Other means of contact VIBER/SMS

Experience:

• Logistics/Sales operation: 5 years (Required)

Work Location: In person