Logistics & Dispatch Manager – Central Production Unit
Key Responsibilities 1. Dispatch Operations Manage daily dispatch operations from the Central Production Unit. Prepare and monitor daily dispatch schedules based on branch and business requirements. Ensure all products are properly packed, labelled, checked, and ready for dispatch. Coordinate with the Production and Kitchen teams to ensure products are available as per dispatch schedules. Ensure timely loading and departure of delivery vehicles. Monitor delivery completion and address delays or operational issues. 2. Logistics & Transportation Plan and coordinate delivery routes and vehicle allocation. Manage company delivery vehicles, drivers, and delivery staff. Optimize delivery routes to improve efficiency and reduce transportation costs. Monitor vehicle availability, maintenance, fuel consumption, and utilization. Coordinate with the Transport/Maintenance team regarding vehicle breakdowns and repairs. 3. Branch & Customer Coordination Coordinate with branches, restaurants, catering units, and other receiving locations regarding delivery requirements. Ensure the correct quantity and products are delivered to each location. Monitor delivery schedules and resolve shortages, damages, or delivery discrepancies. Maintain effective communication with receiving teams. 4. Team Management Supervise dispatch coordinators, drivers, loaders, and other logistics staff. Allocate daily duties and delivery assignments. Monitor attendance, discipline, productivity, and performance. Train staff on safe loading, handling, delivery procedures, and company policies. 5. Inventory & Dispatch Control Verify dispatch quantities against approved orders and delivery documents. Ensure proper documentation for all outgoing deliveries. Monitor loading and unloading procedures. Ensure proper handling of chilled, frozen, and ambient products where applicable. Coordinate with Stores and Production to resolve quantity or product discrepancies. 6. Food Safety & Product Handling Ensure food products are handled and transported according to required food safety standards. Maintain appropriate temperature requirements for chilled and frozen products. Ensure delivery vehicles are clean and suitable for food transportation. Ensure proper hygiene practices are followed during loading and transportation. 7. Cost & Performance Management Monitor transportation and logistics costs. Control overtime, fuel consumption, and unnecessary vehicle utilization. Track delivery efficiency and identify opportunities for cost reduction. Prepare regular logistics and dispatch performance reports for management. Key Performance Indicators (KPIs) On-time delivery percentage Dispatch accuracy Delivery completion rate Transportation cost efficiency Vehicle utilization Fuel consumption Product damage/shortage rate Delivery complaints Driver and logistics staff productivity Compliance with food safety and delivery standards Qualifications & Experience Bachelor's degree or Diploma in Logistics, Supply Chain Management, Business Administration, or a related field. 5–8 years of experience in logistics, dispatch, transportation, or distribution operations. Experience in food production, FMCG, catering, retail, or multi-branch operations is highly preferred. Previous experience managing a large delivery fleet and logistics team. Strong knowledge of route planning, dispatch operations, and delivery management. Good leadership, coordination, communication, and problem-solving skills. Proficiency in MS Office and logistics/ERP systems is preferred. Valid Qatar driving license would be an advantage. Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-14, источник — Indeed.