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Logistics Coordinator I

kencogroupPortage, MI

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.

About the Position

The Logistics Coordinator I is responsible for coordinating all aspects of inbound/outbound, planning, and distribution processes for shipment. This position may also be responsible for a specialized area within inbound/outbound, customer service, returns, and inventory tracking.

Functions

  • Oversee the assigned inbound and/or outbound processes required by the customer and ensure proper workloads are provided to floor associates where applicable.
  • Maintain/manage appropriate item inventory levels and report to proper customer and leadership members
  • Serve as the key Customer Service Representative and acts as a central communication hub between customers, site personnel, third-party carriers/planners, and internal network drivers if customer has integration.
  • Receive order requests, identify availability, and prepare for shipment
  • Performs site level responsibilities for daily load planning, routing, and coordinating of requests (Inbound and/or Outbound) using warehouse and transportation management systems
  • Communicate with customer team members regarding inventory, sales force requirements, and scheduling of deliveries
  • Assures that all special customer requirements are actioned; enters proper information into the workflow schedule
  • Assist with Logistics Coordinator II duties as requested
  • May perform product functionality checks to ensure outbound items are cleaned and in proper working condition
  • May attend regional deliveries to validate processes and manage customer service expectations
  • May provide direction to clerks regarding internal issues as well as customer concerns
  • May administer all Safety Resource Officer (SRO) trainings to new clerks and leads as necessary
  • Other applicable duties as assigned by management, including some Warehouse Clerk responsibilities

Qualifications

  • High School Diploma or equivalent
  • Minimum of 1 years of experience in warehousing or DOT related environment required
  • Performs general administrative duties including but not limited to data entry, filing, and telephone/email correspondence
  • Strong written and verbal communication skills required
  • Ability to multi-task and maintain a high level of accuracy and professionalism

Competencies

  • Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
  • Decision Quality - Making good and timely decisions that keep the organization moving forward.
  • Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
  • Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.

Travel Requirements

  • This position is expected to travel approximately ​25% or less​.

Disclosures

Benefits offered:

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Medical insurance including HSA, HRA and FSA accounts

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Supplemental insurance including critical illness, hospital indemnity, accidental injury

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Dental Insurance

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Vision Insurance

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Basic Life and Supplemental Life

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Short Term and Long Term Disability

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Paid Parental Leave

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401(k)

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Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)

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Employer Paid Holidays- 10 days

Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.

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