Logistics Administrative Virtual Assistant — U.S. Transportation

Logistics Administrative Virtual Assistant — U.S. Transportation

Full-Time | Remote — Philippines | U.S. Transportation Support

Keep the Details Organized. Help the Freight Team Stay Ahead.

We are hiring a Logistics Administrative Virtual Assistant — U.S. Transportation to support daily U.S. trucking and transportation operations from the Philippines.

This position focuses on administrative organization, transportation records, appointment tracking, email communication, documentation, and dependable operational follow-up.

The right candidate should be organized, comfortable working with digital business systems, able to communicate professionally in English, and capable of maintaining accurate information while supporting U.S. transportation operations.

Administrative & Logistics Support

• Review assigned business inboxes and organize transportation-related emails and follow-up requests.
• Maintain accurate Google Sheets records, shipment logs, appointment calendars, and operational checklists.
• Prepare daily task summaries and update assigned operational records.
• Maintain contact, shipment, and transportation information accurately.
• Identify missing information and flag items requiring additional review.
• Track assigned pickup and delivery appointments.
• Communicate schedule changes to authorized operations personnel.
• Request routine status information from approved contacts and document verified updates.
• Maintain organized digital records throughout assigned transportation activities.

Transportation Documentation

• Organize bills of lading, rate confirmations, proof-of-delivery documents, and related transportation files.
• Identify missing or incomplete documentation.
• Maintain accurate shipment and administrative records.
• Organize files according to established company procedures.
• Update applicable spreadsheets and transportation records.
• Document follow-up activities and outstanding administrative items.
• Escalate discrepancies requiring additional review.

Communication & Follow-Up

• Communicate professionally by email, telephone, and approved digital communication platforms.
• Follow up on assigned administrative and transportation tasks.
• Request routine information from drivers, brokers, carriers, or other authorized transportation contacts when assigned.
• Maintain accurate communication records.
• Escalate urgent shipment issues, customer concerns, discrepancies, or decisions outside assigned authority.
• Use company-provided communication platforms according to established procedures.

Required Qualifications

• Fluent professional spoken and written English.
• Strong professional telephone and email communication.
• Strong organizational and administrative skills.
• Accurate data-entry and recordkeeping abilities.
• Experience using spreadsheets, email, shared documents, and online business systems.
• Ability to manage multiple assignments and follow-up requirements.
• Strong attention to detail.
• Reliable computer and stable high-speed internet connection.
• Dependable telephone and communication capability.
• Professional remote-work environment.
• Ability to work independently.
• Availability during assigned U.S. transportation operating hours.

Helpful Experience

Previous experience in one or more of the following areas is beneficial:

• Virtual assistance
• Administrative support
• Logistics support
• Transportation operations
• Customer service
• Shipment tracking
• Freight documentation
• Appointment scheduling
• Google Sheets
• Transportation-management systems
• Bills of lading, rate confirmations, or POD documentation
• U.S. trucking terminology or dispatch processes

Work Arrangement and Schedule

This is a full-time remote position based in the Philippines .

Primary hiring location: Cebu City, Cebu, Philippines. Hiring market: Remote — Philippines.

Applicants must maintain a professional remote-work environment with reliable high-speed internet, dependable communication capability, and suitable computer equipment.

The position supports U.S. transportation operations and requires availability during assigned U.S. operating hours , which may require nighttime working hours in the Philippines.

Originally posted on Himalayas