Logistics Account Manager – Out-of-Gauge (OOG) & Flat Rack Imports

OOG Account Manager — Flat Rack & Open Top Imports

Remote (U.S.) | Full-time

Eastern Terminals handles out-of-gauge import cargo — flat racks, open tops, and breakbulk — at our facilities in the ports of NY/NJ, Baltimore, Savannah, and Houston. We're hiring an OOG Account Manager to own customer shipments end to end: from the first inquiry to the empty going back.

What You'll Do

• Respond to inbound leads quickly and professionally — build the relationship and turn inquiries into business
• Own the account management piece — be the customer's one point of contact from first call to final delivery
• Give the warehouse clear instructions on what needs to happen with each shipment, and oversee that it does
• Handle everything around the container — port pickup, transload, delivery, empty return, and the paperwork that comes with it
• Reach out to potential importers that need OOG and flat rack handling — build your own pipeline, not just work what comes in
• Keep customers updated proactively — they should never have to chase you for status

Who You Are

• Serious hands-on experience with flat racks, open tops, and out-of-gauge cargo on the import side — any port
• You understand how OOG moves: securing, lashing, dimensions, permits, transload handling
• Comfortable wearing two hats — friendly on a sales call, precise on an operations handoff
• Organized and responsive — multiple shipments and customers at once without dropping any
• Self-managed — this is a remote role where you own your book

Pay: $130,000.00 - $160,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Give me a few sentence summary of your relevant experience as it pertains to this position (background with out-of-gauge cargo & account management).

Work Location: Remote