openqareer

Level I Remote Support

Military, Veterans and Diverse Job Seekers · Удалённо · United States

# Level I Remote Support **Military, Veterans and Diverse Job Seekers** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Tier-1-Support-Engineer]` `[Help-Desk-Technician]` `[IT-Support-Specialist]` `[Desktop-Support-Analyst]` `[Technical-Support-Engineer]` `[Level-1-Support]` `[Remote-Support]` `[Level-1-2-IT-Support]` `[Remote-Support-Services]` `[Tier-I-Support]` `[Remote-Technical-Support]` `[Remote-Support-Technician]` `[1st-Level-Support]` --- ### About the Role Job Overview We are currently seeking a full time Tier I Support Engineer with a minimum of 2 years of extensive hands on experience with desktop support including o365, Desktop Support and client facing experience. Responsibilities - Provide phone support and remote remediation for complex issues - Troubleshooting and resolving customer system problems across a broad range of technologies - Provide remote installations of new software and upgrades - Provide remote installation of service Packs and security updates - Provide helpdesk support including analyzing and resolving end-user issues Skills & Experience - Knowledge of Microsoft operating systems and desktop applications - Experience with installing, configuring, and administering a broad range of technologies - Excellent written and verbal communication skills - Knowledge of Citrix, VMware and Microsoft Systems Administration is a plus - Certifications a plus Originally posted on Himalayas

Наблюдалась 2026-10-10, впервые 2026-10-10, источник — Himalayas (JSON API).

Открыть у работодателя