Legal Operations Lead

ABOUT ELEVENLABS

ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.

We have expanded from voice into three main platforms:

• ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
• ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
• ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.

HOW WE WORK

• High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
• Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
• AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
• Excellence everywhere: Everything we do should match the quality of our AI models.
• Global team: We prioritize your talent, not your location.

WHAT WE OFFER

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.

ABOUT THE ROLE

We’re looking for a leader to own our legal operations function and continue building it for our next phase of growth. Working with a dedicated automations engineering team, you will own the systems that ensure the Legal Team scales with the company: contract management, vendor relationships (including outside counsel billing and guidelines) and the overall legal tech stack. The goal is simple: help define what a legal organization looks like in the AI native era.

In this role, you will:

• Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating.
• Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems
• Manage relationships with outside counsel and legal service providers, including budget and performance tracking
• Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team
• Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance
• Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates

Who you are:

• You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes
• Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy
• Genuinely interested in the future of AI and emerging technologies.
• A strong communicator who enjoys collaborating with cross-functional teams
• Comfortable working independently in a distributed, high-trust environment
• You have previous experience at a high-growth technology or AI company

What you bring:

• 7+ years of experience in legal operations with some experience leading the function
• Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools
• Experience supporting global teams
• Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
• Excellent organizational skills and ability to manage competing deadlines.

Location

This role is remote and can be executed anywhere in the United States.