Lead Remarketing Advisor, Auction

As a Lead Remarketing Advisor, Auction, you will lead and define our North American trade-in and remarketing operational strategy, driving cross-functional alignment across valuation, logistics, transportation, storage, and disposition channels.

This position requires a management-level strategic leader with an established track record of transforming automotive or technology operations. You will architect scalable operational models, establish long-term partner ecosystems, and lead continuous improvement initiatives to minimize total cost-to-serve while elevating customer experience.

The ideal candidate is a results-oriented individual with a passion for process improvement. You will collaborate closely with cross-functional teams to achieve key performance indicators (KPIs) and support broader company initiatives.

Join our team as we redefine the remarketing industry and continue to build a world-class operation.

- Drive strategic vision and operational architecture for complex, high-ambiguity trade-in and remarketing challenges across current and future markets. - Oversee the overarching trade-in valuation framework and pricing algorithms to balance vehicle demand generation with portfolio profitability. - Direct non-Rivian wholesale disposition channels and auction networks to optimize yield and inventory turnover. - Establish executive dashboards, operational reviews, and strategic risk analyses regarding vehicle inventory health and vendor partner performance. - Partner with Remarketing leadership and cross-functional teams to align trade-in strategy with broader company growth and delivery targets. - Manage, train, and guide external partner relationships for the success of Rivian. - Utilize functional, analytic, and technical experts to get a holistic view of initiatives and strategy; goes the extra mile to ensure all decisions and planning is complete with relevant teams and stakeholders. - Trailblaze new processes in both the United States and Canada as Rivian continues expanding deliveries into new markets. - Work with Delivery Operations, Service Operations, Customer Engagement, Logistics, and other internal departments to uphold the process, SOP’s, and documentation to enable Remarketing support. - Be an agent of change that owns effective communication of company messages; ensures that the entire team is informed of the vision of our business. - Create clear tactics and action steps when developing high level strategy, coach team to success through a combination of open questions, effective listening, and accountability to both goals and the team success. - Develop and maintain relationships across the organization; make yourself available to assist others with their initiatives and companywide goals. - Train and mentor team members and partners on best practices and standard operating procedures. - Possess both strong and professional communication capabilities. - Foster a culture of continuous improvement and operational excellence.

- 5-7+ years of progressive leadership and operational experience in high-volume vehicle valuation, auction disposition strategy, transportation & logistics, DMV operations, and enterprise remarketing - Prior OEM or Dealer Remarketing experience a plus - Experience working cross-functionally with multiple departments and key stakeholders - Ability to maintain a constant feedback loop on developing processes while working creatively to independently problem solve - Experience in analyzing reports; creating action plans based on data using tools like Excel, Databricks, Tableau, and internal reporting to identify trends and drive results

Prior experience with EV and Automotive Ecommerce - Expert Proficiency with Microsoft suite, Google Suite, Smartsheet, Salesforce to create spreadsheets, documents, and presentations - Ability and willingness to travel up to 50% based on business demands - Ability and willingness to work weekends and holidays as needed to support retail sales operations

Readiness to climb (literal & figurative) mountains to deliver the best trade-in experience on the planet