Lead Network Engineer
# Lead Network Engineer **ZEN** · Rochdale · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role **Please note that we do not offer sponsorship for this role. You will need to have an unrestricted, right to work in the UK to apply** Overview Working within the Network Engineering team, you will be responsible for Managing a team of Network Engineers. Our Network Engineers are responsible for building, operating, maintaining and routine deployment of Zen’s core IP, transit and peering, distribution, access, datacentre, exchange networks and network automation platform. Ideally you will have hands-on operations experience within the ISP industry as you join the Network Engineering team. Reporting to the Network Engineering Manager, you must have an excellent track record within a Network Engineering role and have a genuine interest in developing your Line Management experience. Working closely with your team, you will be a positive communicator and a proactive team leader. You will be a point of escalation for the network engineering team, demonstrating problem solving skills and ability to learn quickly and adapt skills and knowledge. In carrying out these activities you will proactively contribute to and support the development of your members within the network engineering team to ensure we can continue to achieve our goals for the department and for Zen. The products, services and vendors within scope for this role are: - FTTX - Ethernet, IP-VPN, QoS and VoIP - Core IP, transit and peering, distribution, access, datacentre and enterprise networks - Juniper, Cisco and Arista - Zabbix, Grafana, Cacti Objectives: - Ensure our core and enterprise networks are operated to achieve required levels of security, availability and performance. - Quickly and effectively deal with faults and incidents, ensuring escalations and communication are dealt with in a timely manner. - Participate in operational projects to implement changes to our core and enterprise network in a safe and timely manner. - Continuous build/deployment of routine network expansions, such as our exchange roll out. - Encourage and contribute to the ongoing development of our NOC team, acting as a role model and providing coaching. - Apply agreed security and technical standards in our operating practices Key Responsibilities: - Managing and motivating a team of Network Engineers, such as Development, 121’s, 6 month performance reviews - Providing technical assistance to your team and senior engineers - Assisting the Network Engineering Manager with process improvements. - Keeping management updated on overall team performance and project progress against deadlines. - Proactively monitor the status, utilisation, performance and availability of our network and network services. - Deliver planned changes and improvements to our live environments in line with our change management process, ensuring they have gone through an effective peer review and testing process prior to implementation. - Respond (with a sense of urgency) to faults, alerts, escalations and change requests on our network. - Identify and escalate issues on problematic platforms or highlight recurring technical problems. - Protect the security of our services and data. - Carrying out planned work outside office hours where needed to minimise customer impact. - Ability to work on own initiative - Patient & friendly with excellent interpersonal skill - Able to demonstrate a natural aptitude for dealing with people. Experience: - Management experience is preferred but not essential for a strong Engineer with aspirations to step into team leadership. - Experience working in an ISP, Telco or other Managed Services environment - Familiar working in Data Centre and Openreach Exchange environments. - Excellent knowledge across routing & switching - An understanding of ITIL would be advantageous. - Good knowledge of automation across Ansible and/or Python - Experience of writing technical documentation Technical Skills - Essential - CCNP/JNCIP or equivalent level of knowledge - Good troubleshooting and network diagnostic skills. - Experience of working with large scale ISP network technologies at all layers: MPLS, IPv4/IPv6, ISIS, ISIS-SR, BGP, QOS, OSPF, NAT, VLAN, STP, VRRP/HSRP, EVPN, VXLAN, Optical networking. - Experience of working with large scale ISP access services: Ethernet access, Broadband (BNG, L2TP, PPP), IP-VPN (L2 & L3), VoIP, FTTX - Experience with one or more of the following hardware vendors: Juniper, Arista, Cisco. - Network management: Zabbix, Grafana, Cacti and NetBox - Writing LLD’s and Implementation plans for non-routine work, for yourself or others to implement - Strong analytical skills - Experience with identifying potential service risks and issues and providing effective technical solutions to mitigate these risks. Technical Skills - Desirable - Tools development: Python, SQL or other scripting languages - Knowledge of fibre and WDM systems - GEA and EAD Services - Experience of building and working with test and lab environments - IXIA testing - Azure DevOps - Juniper SRX Experience We’re building an inclusive work environment At Zen, your individuality matters. Your gender, race, ethnicity, disability, sexuality, neurodiversity, background, and everything else that makes you who you are, we value it all. We want you to feel seen, respected, and supported from the very start of your journey with us. Our Values shape how we work and who we are. We celebrate diversity and build strong communities where everyone belongs. We put people and the planet before profit, and we’re ambitious about the future, always learning, innovating, and striving to deliver award-winning service. Together, this means you’ll find opportunities not just to grow your career, but to make a meaningful impact. We’re always open to conversations about part-time or flexible working, or reasonable adjustments, and we’ll support you wherever we can. Please feel comfortable sharing your preferences during the recruitment process. If you’d like to find out more about what life is like at Zen, take a look at our careers page. Or, if you’d prefer to speak with someone about the role, call us on 01706 902 275 or email HR@Zeninternet.co.uk, we’d be happy to chat! Please note that we do not need agency support to fill this role. We have a small, but great, pool of agencies on our PSL and will contact one of those if we need to. Benefits - 2 x Life Assurance Cover, with option to flex upwards - 25 days Annual leave, rising to 30 days with length of service, with the option to purchase up to 5 more. - Access to private Medical Healthcare and a Healthcare Cash Plan - An extra day off for your birthday - Car salary sacrifice scheme - Continuous learning and development - Discounted Mobile plans - Flexible and Hybrid working - Free onsite parking - Internal coaching and mentoring opportunities - Onsite Contemplation and Prayer room - Onsite Electric Car Charging points - Optional flexible critical illness cover - People-friendly policies - Recognition awards where we celebrate the most awesome people - Retail discounts - Salary sacrifice Pension- minimum of 3% Employee contributions for a 5% Employer contribution - Six monthly salary reviews - Subsidised Nursery fees - Subsidised Onsite Restaurant - Superfast Free Reliable Broadband - Travel Loan and Ride2Work Schemes - Two days’ paid leave per year for voluntary work About Zen At Zen, we’re redefining what it means to be a business, not just through what we do, but how we do it. We believe there’s a better way of doing business. As the UK’s largest independently owned telecommunications and technology provider, we put people and planet before profit. We’re here for the long term, never for sale and driven by our purpose: Do right for people and planet. Being a certified B Corp is just one way we demonstrate our commitment to social and environmental responsibility. From award-winning services and industry-leading customer support to our focus on sustainability and community. Everything we do is guided by our core values, and yours. At Zen, we know that our strength lies in our people. That’s why we celebrate individuality and diversity, creating a workplace where everyone belongs. We bring together our Zen values and personal values to build a supportive, open, and inclusive environment. Together, we grow, both as professionals and as people. We’re proud to be recognised as a Great Place to Work across multiple categories: Large Organisation, Wellbeing, Women, Development, and Technology, a reflection of the inclusive, empowering, and future-focused culture we’ve created. We’re ambitious. We embrace innovation and welcome change. We challenge ourselves to think differently, improve constantly, and lead by example. We see every challenge is an opportunity. Every voice matters. And every success fuels a much bigger purpose. So, if you're looking for a job where your values matter, where you can help build a future where business is a force for good, join us and help make a difference. Whether you're just starting out or bringing years of experience, your work at Zen will have real impact on our people, customers, communities, and the planet. Pay: £65,000.00-£70,000.00 per year Benefits: - Additional leave - Bereavement leave - Canteen - Company pension - Enhanced maternity leave - Free parking - Sick pay - Work from home Work Location: Hybrid remote in Rochdale
Наблюдалась 2026-10-07, впервые 2026-10-01, источник — Indeed.