Lead - Distribution Center Operational Excellence
Location: Zurich Supply Chain In short As the Lead DC Operational Excellence, you will be the operational backbone and continuous improvement catalyst across our global Distribution Center (DC) network. Operating within the DC Operational Excellence, you will define standard operating procedures, build and govern the 3PL performance framework, and drive channel-specific operational scalability (Retail, B2B, eCommerce). You will bridge strategic network objectives with ground-level warehouse execution to ensure world-class fulfillment, robust inventory controls, and scalable operations that support rapid brand growth. Your Mission Operational Standards & Process Audits: Standard Work & Process Engineering: Define and harmonize global standard operating procedures (SOPs) across all 3PL-operated distribution centers, embedding them into the Audit Framework to ensure global consistency while providing targeted local and regional support for onboarding and solution validation. Operational Audits & Compliance: Own the global operational audit cadence and reporting to evaluate process compliance in close collaboration with the regional teams across all network sites, directly feeding audit findings into the continuous improvement framework to ensure learnings are systematically integrated worldwide. Inventory Control & Quality Assurance: Implement standardized inventory control procedures (cycle counting, reconciliation, defect tracking) to ensure high inventory accuracy across all facilities. 3PL Performance & Network Procurement Support: KPI & Governance Framework: Design and enforce a standardized 3PL performance management framework (QBRs, operational scorecards, SLA adherence, cost-to-serve metrics), in order to ensure a cost efficient Premium customer experience. RFP & Network Tender Support: Serve as operational support during logistics RFP processes, validating 3PL operational capabilities, process design, resource models, and operational readiness. Channel Operations Excellence & Scalability Programs: Channel SME (Retail, B2B, Specialty): Act as the DC Ops Excellence Subject Matter Expert for omni-channel fulfillment nuances, leading operational alignment between logistics and sales channel leads. Retail Scalability Program: Develop and scale DC capabilities to support expanding retail footprint, store deliveries, and inventory availability. B2B & Specialty Run “Care” Program: Lead the design and rollout of specialized value-added services (VAS) and high-touch fulfillment processes for key wholesale accounts and specialty running retail partners. Continuous Improvement (CI) & Business Cases: CI Framework & Lean Methodology: Lead the global continuous improvement framework (Kaizen, 5S, Six Sigma) across the DC network. Business Case Development: Quantify operational opportunities and build robust business cases (ROI, CAPEX/OPEX justification, capacity uplift) for automation, layout optimizations, and process redesigns. Your story Bachelor's degree in Business Administration, Logistics, Supply Chain & Operations Management, or a related field (Master's degree preferred). Experience: 7+ years of progressive experience in logistics engineering, warehouse operations management, or operational excellence within multi-site distribution networks (apparel, footwear, FMCG, or fast-paced consumer goods). 3PL Governance: Proven track record of managing and optimizing multi-facility 3PL partnerships globally or across major geographical regions. Continuous Improvement Expertise: Lean Six Sigma certification is a plus (Green/Black Belt) or demonstrated mastery in Kaizen, process mapping, root cause problem solving, and standard work implementation. Omni-Channel Acumen: In-depth understanding of multi-channel distribution dynamics across Retail replenishment, eCommerce fulfillment, and B2B wholesale. Leadership & Stakeholder Management: Strong cross-functional leadership with the ability to influence senior internal stakeholders, negotiate with external logistics partners, and lead change management initiatives. Analytical Mindset: Advanced proficiency in operational modeling, warehouse analytics, WMS/ERP logic, and developing data-backed business cases. Proactive Problem Solving: Demonstrated ability to work with high autonomy, consistently diagnosing and mitigating complex operational bottlenecks within dedicated projects and broader work streams. Communication: Fluency in English (written and spoken); ability to synthesize complex operational topics into clear executive summaries. About the Team Our Global Distribution & Logistics team is the backbone of On's Supply Chain on a clear mission to build the most advanced fulfillment network in the industry. We are a data-driven, action-oriented group that thrives on collaboration and challenges the status quo. We work across continents and functions, partnering with the best 3PLs in the world to deliver excellence and build a resilient, innovative, and world-class supply chain. Zürich Just by the banks of the Limmat you’ll find our largest global hub in Zürich West – On Labs – where you can hike up 12 floors through our custom-built spiral trail. Förrlibuckstrasse 190, 8005 Switzerland Location Hannes Head of Integrated Business Planning The great thing about our Supply Chain at On is our adaptable, agile structure. We’re a passionate team constantly looking for originality, pushing the status quo to keep up with On's growth and strong focus on sustainability. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically – to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. Build the better you What to expect We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think. Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things. Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment. Step One It starts with you... You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On. Step Two Interview with a recruiter What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team. Step Three Interview with a hiring manager Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum. Step Four The Case Study What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you. Step Five The Experience Day Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do. Step Six The Result Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.
Наблюдалась 2026-09-14, впервые 2026-08-26, источник — Indeed.