Lab IT Support Engineer
# Lab IT Support Engineer **5 Star Global Recruitment Partners** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[IT-Support-Engineer]` `[Lab-IT-Support]` `[Desktop-Support-Engineer]` `[IT-Support-Specialist]` `[Helpdesk-Engineer]` `[Lab-Support-Specialist]` `[Lab-Infrastructure-Engineer]` `[IT-Support-Technician]` `[Laboratory-Support-Specialist]` `[IT-Support-Analyst]` `[IT-Support-Engineering]` `[Support-Engineer]` --- ### About the Role Job Description: - Assist in maintaining existing computer infrastructure of 5000 PCs globally. - Image/onboard new computers into the domain and onto the network, and decommission them. - Secure and protect new and existing hardware. - Consult with the business as they require assistance with their equipment. - Troubleshoot and implement data flows for scientific instruments. Technical/Functional Skills - Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity to laboratory software issues. - Background with End-user Computing or Desktop Support skills essential. - Break/Fix consists of 80% of a Lab Engineers workload. - Understanding of hardware components and networking concepts, such as network topography, VLANs, static/dynamic IPs, subnetting, IT/OT networks, and basic understanding of firewalls. - Familiarity with the OSI model and ability to troubleshoot different network layers. - Knowledge and understanding of Active Directory required. - D2D and/or project support. - AGILE ways of working necessary. - Background with computer security. - Previous experience with validated systems (GxP) a plus. - Implement the validated data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within R&D (GxP and non-GxP). - Support for scientists in incident management, user support and coaching, and access management. - Testing and validation of computer software (complete tests in different environments, writing technical documentation). - Familiar with ticketing systems such as ServiceNow. - Microsoft Excel skills a plus. - In-depth knowledge in Microsoft OS including iOS and Linux a plus. Originally posted on Himalayas
- IT-Support-Engineer
- Lab-IT-Support
- Desktop-Support-Engineer
- IT-Support-Specialist
- Helpdesk-Engineer
- Lab-Support-Specialist
- Lab-Infrastructure-Engineer
- IT-Support-Technician
- Laboratory-Support-Specialist
- IT-Support-Analyst
- IT-Support-Engineering
- Support-Engineer
Наблюдалась 2026-10-11, впервые 2026-10-11, источник — Himalayas (JSON API).