L1 Production Support - Junior - SQL-1
Job Description L1 Production Support - Junior - SQL-1 (SS) Location: Plano, TX Duration: 6 Months Mode of Hire: W2 Contract
Description:
- On-boarding new clients and new / additional users to AML's e-commerce platforms – both internal and external.
- Seeking requisite trading approval to onboard new clients
- Bringing on clients across multiple vendor channels as well as our own proprietary trading GUI plus setting up eFX options clients
- Being the 1st point of contact for users of AML's FX e-commerce platform. Expected to have comprehensive knowledge of platform in order to provide a premium client experience. Problem investigation and resolution
- Extensive liaison with electronic and voice FICC sales teams
- Configuration of pricing schedules for clients
- B.E./B.Tech./MCA from a recognized university
- Hands-on experience in UNIX with knowledge on L1 Support roles & responsibilities
- 1-4 years of IT experience.
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