Knowledge Manager

Who are Benifex ?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex ’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why you should apply?

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Play a pivotal role in shaping a trusted, scalable, and future ready knowledge ecosystem across our Support function.

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Work at the heart of product, process, training, and AI improvements, turning complex updates into clear, high-quality knowledge resources.

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Influence documentation standards and enable multiple teams with frameworks, templates, and best practices.

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Drive meaningful improvements in onboarding, self-serve support, and AI retrieval through structured, insight driven content optimisation