Kitchen Supervisor

The Kitchen Supervisor is responsible for overseeing back-of-house operations for the café within our luxury retail destination, ensuring consistently high food quality, operational efficiency, and the highest standards of hygiene and safety. This role plays a key part in supporting a refined and seamless guest experience by leading the kitchen team with professionalism, consistency, and a strong commitment to quality, compliance, and presentation.

What You’ll Be Doing

• Own and continuously improve kitchen standards, SOPs, and workflows to ensure quality, efficiency, and compliance
• Monitor kitchen performance (food quality, hygiene, waste, efficiency) and implement corrective actions where required
• Support menu execution and launches by providing operational input and ensuring kitchen readiness

What We’re Looking For

• Ensuring all menu items are executed in line with approved recipes, quality standards, and brand guidelines Supervise daily kitchen operations, maintaining consistency in food preparation, taste, presentation, and service readiness
• Supporting menu implementation, updates, and special activations, ensuring kitchen preparation
• Maintaining clean schedules, temperature logs, HACCP records, and food safety documentation
• Assisting with ordering, inventory management, stock rotation, and storage control
• Monitoring waste, portioning, and operational efficiency, reporting trends and variances
• Liaising with suppliers to flag quality or delivery issues and escalate where required
• Monitoring kitchen equipment functionality and coordinate maintenance or repairs
• Planning daily and weekly prep aligned with forecasted covers and menu mix
• Ensuring allergen procedures are followed and clearly communicated to front-of-house teams
• Ensuring readiness for internal audits and external inspections

What’s In It for You?

• Strong knowledge of kitchen operations, food preparation techniques, and quality control standards
• Sound understanding of food safety, hygiene, HACCP, and allergen management requirements
• Ability to manage back-of-house workflows, prep planning, and service readiness in a fast-paced environment
• Experience monitoring waste, portion control, and operational efficiency
• Strong attention to detail with a commitment to consistency, presentation, and compliance
• Ability to lead and guide kitchen teams with clear communication and professionalism