Key Accounts Executive - Events/ Exhibition/ Branding
# Key Accounts Executive - Events/ Exhibition/ Branding **Al Saif Graphics LLC** · Abu Dhabi · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[OKR / KPI]` `[Управление проектами]` `[Развитие бизнеса]` --- ### About the Role 1. Job Purpose To manage and develop key client accounts within the Events, Exhibitions, Branding, Signage, Printing, and Fit-Out sectors, with a strong focus on the UAE and Arabic-speaking market. The position will act as a primary point of contact for key clients, understand their requirements, develop business opportunities, coordinate with internal teams, and ensure high levels of client satisfaction and repeat business. 2. Key Responsibilities A. Key Account Management - Manage assigned key accounts and maintain strong, long-term professional relationships with clients. - Act as the primary contact for assigned Arabic-speaking clients. - Maintain regular communication with clients through meetings, telephone calls, email, and other official communication channels. - Understand client business requirements and identify opportunities for additional services. - Conduct client visits and regular account reviews. - Maintain accurate records of client contacts, meetings, enquiries, quotations, projects, and follow-ups. - Monitor client satisfaction and proactively address service-related concerns. - Develop existing accounts to increase repeat business and overall account value. B. Business Development - Identify and develop new business opportunities within the UAE market. - Target corporate organizations, government-related entities, event organizers, exhibition companies, contractors, consultants, and other potential clients. - Develop relationships with decision-makers, procurement teams, project managers, event managers, marketing teams, and business owners. - Identify upcoming exhibitions, events, branding campaigns, fit-out projects, and signage requirements. - Generate leads through networking, client visits, market research, referrals, and industry events. - Promote ASG's complete range of services, including exhibitions, fit-out, branding, signage, large-format printing, and related production services. - Achieve assigned monthly and annual sales targets. C. Client Requirement & Project Coordination - Understand client requirements, specifications, drawings, BOQs, artwork, and project timelines. - Coordinate with Design, Estimation, Operations, Production, Procurement, and Project teams to develop suitable solutions. - Ensure client requirements are clearly communicated to the relevant internal departments. - Follow up on quotations, revisions, technical clarifications, approvals, and purchase orders. - Keep clients informed about project progress, delivery schedules, and any approved changes. - Support the project team in resolving client concerns and ensuring successful project completion. D. Quotations & Commercial Follow-Up - Coordinate with the Estimation/Commercial team to prepare competitive quotations and proposals. - Follow up on submitted quotations and commercial proposals. - Negotiate with clients within approved company authority. - Obtain purchase orders, contracts, approvals, and other required commercial confirmations. - Coordinate with management for approval of special pricing, discounts, credit terms, and commercial exceptions. - Monitor quotation conversion rates and identify reasons for lost business. - Coordinate with Finance regarding client payment status and collection follow-ups. E. Events & Exhibition Business - Develop relationships with exhibition organizers, event agencies, contractors, exhibitors, government entities, and corporate clients. - Identify opportunities for exhibition stands, event branding, signage, graphics, printing, fit-out, and related services. - Understand exhibition venue requirements, installation schedules, deadlines, and client specifications. - Attend exhibitions, events, client meetings, and project sites as required. - Support the project team during event and exhibition execution when required. F. Branding & Printing Business - Promote ASG's branding, signage, large-format printing, vehicle branding, and related services. - Develop business opportunities for corporate branding, campaigns, events, retail branding, and outdoor/indoor signage. - Understand client requirements and coordinate with Design and Production teams for suitable solutions. - Develop recurring and long-term branding and printing business from key accounts. 3. Arabic Client & Market Responsibilities - Serve as a key Arabic-speaking representative of ASG when dealing with clients and stakeholders. - Conduct client meetings and business discussions confidently in Arabic. - Prepare and deliver presentations and commercial discussions in Arabic where required. - Understand Arabic correspondence, specifications, proposals, and client requirements. - Develop strong professional relationships with Arabic-speaking decision-makers and organizations. - Maintain awareness of the UAE/GCC business environment and local client expectations. - Represent the company professionally at exhibitions, events, meetings, and networking activities. 4. Client Service & Complaint Management - Respond promptly and professionally to client enquiries and complaints. - Coordinate with relevant internal departments to resolve client issues. - Ensure all client complaints are properly followed up until closure. - Maintain professional communication and protect the company's reputation. - Obtain client feedback and identify opportunities for service improvement. - Escalate major commercial, quality, or service issues to management. 5. Internal Coordination Maintain effective coordination with: - Sales & Commercial - Estimation / Tendering - Design - Operations - Project Management - Production - Printing & Branding - Procurement & Stores - Finance - Installation Teams Ensure all client commitments relating to scope, cost, quality, delivery timeline, and payment terms are properly reviewed and approved before being communicated to the client. 6. Sales Administration & Reporting Maintain accurate records of: - Key client accounts. - Client contacts and decision-makers. - Sales leads and opportunities. - Quotations and proposals. - Purchase orders and confirmed projects. - Sales pipeline and forecast. - Client visits and meetings. - Project status. - Outstanding payments and collection follow-ups. - Lost opportunities and reasons. - Monthly and annual sales performance. Submit regular sales and key account reports to the Sales Manager / Sales & Commercial Director. 7. Qualifications & Experience - Bachelor's degree or Diploma in Business Administration, Sales, Marketing, Events Management, or a related field preferred. - Minimum 1–3 years of experience in Key Account Management, Sales, Business Development, or Client Servicing. - Experience in Events, Exhibitions, Branding, Signage, Printing, Advertising, Fit-Out, or related industries is highly preferred . - UAE market experience is preferred. - Experience dealing with corporate, government, semi-government, or major commercial clients will be an advantage. - Existing UAE client relationships within the events, exhibition, advertising, branding, or fit-out sectors will be highly advantageous. 8. Language Requirements – Mandatory - Native Arabic speaker – Mandatory. - Excellent Arabic communication, presentation, negotiation, and business-writing skills – Mandatory. - Good English communication skills – Mandatory. - Ability to communicate professionally in both Arabic and English with clients and internal teams. This position is specifically intended for a native Arabic-speaking candidate with strong knowledge of the UAE business environment and client network. 9. Required Skills & Competencies - Excellent Arabic client-management and communication skills. - Strong relationship-building and networking ability. - Strong sales and business-development capability. - Excellent negotiation and presentation skills. - Good understanding of events, exhibitions, branding, printing, signage, and fit-out. - Strong knowledge of the UAE market and business environment. - Commercial awareness and negotiation ability. - Strong follow-up and coordination skills. - Ability to understand client requirements and convert them into actionable internal requirements. - Strong problem-solving and complaint-handling skills. - Target-oriented and self-motivated. - Professional appearance, communication, and conduct. 10. Key Performance Indicators (KPIs) - Revenue generated from assigned key accounts. - Achievement of monthly and annual sales targets. - Gross margin/profitability of secured projects. - Client retention and repeat business. - New business generated from existing accounts. - New client acquisition. - Quotation-to-order conversion rate. - Sales pipeline value and accuracy. - Timely follow-up of quotations and opportunities. - Client satisfaction and complaint resolution. - Collection follow-up and payment performance. - Cross-selling and up-selling of ASG services. 11. Working Conditions The position is primarily office-based but requires regular client visits, business meetings, project/site visits, exhibitions, events, and networking activities across Abu Dhabi and the UAE. The employee may be required to work outside normal working hours, including evenings, weekends, or public holidays, depending on client requirements, exhibitions, events, and project schedules. Salary: AED 3,000 – 4,000 per month + applicable sales incentive/commission, depending on experience, client portfolio, market knowledge, and business-development capability. Pay: AED3,000.00 - AED4,000.00 per month Language: - Native Arabic (Required) Work Location: In person
Наблюдалась 2026-10-08, впервые 2026-10-07, источник — Indeed.