Key Accounts Executive - Customer Happiness
# Key Accounts Executive - Customer Happiness **MyOperator** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Account-Executive]` `[Customer-Success-Manager]` `[Key-Account-Manager]` `[Customer-Relationship-Manager]` `[Key-Account-Executive]` `[Customer-Account-Executive]` `[Key-Account-Specialist]` `[Key-Account-Representative]` `[Customer-Service]` --- ### About the Role This is a remote position. Job Description We are hiring for a passionate, independent and ambitious professional with good communication skills and confidence. Who can engage and individually manage a large volume portfolio of key customer accounts. Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and renewal timeframe. Develop a strategy for each account that identifies their critical success factors, measurable milestones, potential obstacles and recommended plan of action. Work collaboratively with various internal teams/individuals for the best interest of the customer (engineering, sales, etc.) Key Responsibility Area - Responsible for deriving happiness during the client life cycle - Handling client activation and ensuring smooth activation - Maintaining the CSAT upto the company benchmark - Handling the technical and operational issues raised by the existing clients over various mediums i.e. chat, ticket, call etc - Building and maintaining the strong relationship with the clients - Coordinating with the other departments for smooth functioning of the daily operations - Maintaining the retention rate of the existing clients as per the company benchmark - Provide MyOperator product training to the the existing clients - Providing on call/mail support to the existing clients - Sharing weekly and monthly reports with the reporting manager - Doing timely profiling of the clients Requirements - 1-2 years of experience in communications, marketing, sales, account management, or customer success - Strong verbal and written communication, strategic planning, and project management skills - Analytical and process-oriented mindset - Comfortable working across multiple departments in a deadline-driven environment - Active team player, self-starter, and multitasker who can quickly adjust priorities - Excellent knowledge of MS Office - Hands-on experience with CRM software is a plus - Self-motivated with a results-driven approach - Aptitude in delivering attractive presentations Benefits 100% Remote Working Flexible Working Hours Originally posted on Himalayas
- Account-Executive
- Customer-Success-Manager
- Key-Account-Manager
- Customer-Relationship-Manager
- Key-Account-Executive
- Customer-Account-Executive
- Key-Account-Specialist
- Key-Account-Representative
- Customer-Service
Наблюдалась 2026-10-16, впервые 2026-10-16, источник — Himalayas (JSON API).