Key Account Manager
# Key Account Manager **Smurfit Westrock** · Glasnevin, County Dublin · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### About the Role Smurfit Westrock is a global leader in sustainable paper and packaging, operating in 40 countries with over 500 packaging converting operations and 59 paper mills. With the circular economy at the core of our business, we use renewable, recyclable and recycled materials to create sustainable packaging solutions. For home and beauty products, our paper-based consumer packaging solutions combine elevated form and reliable function to meet the needs of today’s brands and shoppers. Our team of over 100,000 professionals drives operations across 40 countries on 6 continents and Smurfit Westrock are proud to be included on TIME Magazine’s World’s Best Companies 2025 list for the second year running. Our Consumer Packaging business in Europe supplies paper-based packaging, leaflets and labels for a wide variety of household names in industries such as food and beverage, healthcare, beauty and personal care, premium wines and spirits, and much, much more. With more than 5,500 colleagues across 10 countries and ~34 operating locations, Smurfit Westrock's European Consumer Packaging operation is ideally positioned to provide innovative, sustainable packaging solutions to customers across the globe. Our Values Safety, Loyalty, Integrity and Respect are the core values and foundations on which our organisation is built. Our values are who we are: People who value life above all else; People who do the right thing, always. People who show a deep respect for each other and all of our differences. We are a team of over 100,000 people that are united behind a shared commitment to create, protect and care - We are Smurfit Westrock. Job Purpose Key Account Manager to own and grow a portfolio of strategic pharmaceutical accounts within our paper-based secondary packaging business. The successful candidate will manage a base of 5 key accounts generating combined annual turnover of €20 million, acting as the primary commercial relationship owner while driving retention, growth, and cross-sell opportunities across the portfolio. This role requires a commercially astute relationship manager who can navigate complex, multi-stakeholder pharma organisations, deliver accurate revenue forecasts, and negotiate effectively at senior level. Job Responsibilities/Key accountabilities: Account Ownership: Manage and grow 5 key pharmaceutical accounts with a combined annual turnover of €20 million, acting as the primary point of contact for all commercial matters. Relationship Management: Build and maintain strong, trusted relationships across multiple levels and functions within each account (procurement, quality, operations, supply chain). Cross-Selling: Identify and convert opportunities to expand product/service offering within existing accounts, increasing share of wallet. Forecasting: Produce accurate, regularly updated sales forecasts and demand plans to support production planning and business reporting. Negotiation: Lead commercial and contract negotiations, including pricing, terms, and service level agreements, balancing customer needs with business margin requirements. Stakeholder Navigation: Effectively manage complex customer organisational structures, identifying and engaging key decision-makers and influencers across departments. Account Planning: Develop and execute strategic account plans with clear growth targets, risk mitigation strategies, and relationship-mapping. Compliance & Quality: Ensure all account activity aligns with pharma industry regulatory and quality standards relevant to packaging supply. Internal Collaboration: Work closely with production, quality, customer service, and finance teams to ensure seamless account delivery and issue resolution. Reporting: Provide regular performance updates to senior management, including revenue, margin, pipeline, and risk status per account. Knowledge, Skills, Experience Proven relationship management skills with the ability to build trust at multiple organisational levels Strong cross-selling and account growth capability Accurate sales forecasting and pipeline management Skilled negotiator, comfortable managing pricing and contract discussions Ability to navigate and influence multiple stakeholders within complex customer organisations Commercial and financial acumen, with understanding of margin and turnover management Strong communication and presentation skills Resilience and adaptability in a regulated, quality-driven industry Qualifications: Proven track record in Key Account Management or senior Sales role, ideally within packaging, pharma supply chain, or a related B2B manufacturing environment Demonstrated experience managing accounts of significant scale (multi-million-euro turnover) Experience working with or selling into the pharmaceutical industry preferred Understanding of paper-based/secondary packaging products and processes is an advantage Third-level qualification in Business, Sales, or related discipline preferred but not essential Working Environment Flexibility and adaptability to change, with a willingness to take on additional responsibilities as needed. Environmental, Health and Safety It is your responsibility to co-operate with Smurfit Westrock in relation to all health, safety and environmental topics. This includes working to the practices shown during training that will be provided to you and the company's health, safety and environmental policies. You will be expected to work in accordance with local site practices and not to interfere with or misuse anything that's been provided for your health, safety or welfare Other Requirements Flexible and adaptable to change and prepared to take on additional responsibilities with other duties as required to meet business needs. Successfully adapts to changing demands and conditions. Be able to be self-motivated, standards driven, with a keen eye for detail whilst being team focused and harnessing collaboration and co-operation of others.
Наблюдалась 2026-09-17, впервые 2026-09-14, найдена на 2 площадках, источник — Indeed.