Junior Key Account Manager
Junior Key Account Manager / Client Relationship Executive – Singapore Job Details Job Title: Junior Key Account Manager / Client Relationship Executive Location: Singapore Experience: 1–4 years Language: English Industry: IT / Technology / SaaS / Hospitality / Facilities / B2B Services Travel: Required within Singapore for client meetings and site visits About the Role We are looking for a dynamic and client-focused Junior Key Account Manager / Client Relationship Executive to manage and develop relationships with corporate and business clients in Singapore. This role is suitable for junior-level candidates with 1–4 years of relevant experience , particularly candidates from IT, Technology, SaaS, IT Services, Hotel/Hospitality, Facilities Management, or other client-facing industries . Candidates do not necessarily need prior Key Account Manager experience if they have strong experience in client meetings, site visits, presentations, relationship management, customer handling, and business development/sales support . Key Responsibilities Manage and maintain relationships with assigned corporate and business clients. Act as a key point of contact for customers and understand their requirements. Conduct regular client meetings, site visits, presentations, and business reviews . Visit client locations to understand requirements and ensure service satisfaction. Build and maintain relationships with key client stakeholders and decision-makers . Identify opportunities for upselling, cross-selling, renewals, and account growth . Understand customer challenges and coordinate with internal teams to recommend suitable solutions. Follow up with clients to ensure customer satisfaction and retention. Coordinate with operations, delivery, technical, and support teams for smooth service delivery. Handle customer queries, concerns, and escalations professionally. Prepare client visit reports, account updates, and follow-up plans. Maintain accurate customer information and activities in CRM. Support contract renewals and identify opportunities for long-term business relationships. Support new business opportunities from existing client relationships. Travel within Singapore for client meetings and site visits as required. Requirements Bachelor's Degree or Diploma in Business, Marketing, Information Technology, Hospitality, or a related field . 1–4 years of relevant experience in one or more of the following: Key Account Management Client Relationship Management B2B Sales Business Development Corporate Sales Customer Success IT / Technology Sales Hotel / Hospitality Sales or Corporate Relations Other client-facing roles Candidates from IT/Technology or Hotel/Hospitality backgrounds are welcome, provided they have relevant client-facing experience. Experience conducting client meetings, site visits, presentations, or customer reviews is highly preferred. Strong communication, negotiation, presentation, and interpersonal skills . Comfortable interacting with corporate clients and key stakeholders. Ability to understand client requirements and coordinate internally to provide suitable solutions or services. Strong follow-up and relationship-building skills. Basic understanding of B2B sales and commercial processes . CRM experience is an advantage. Strong English communication skills . Additional languages are an advantage. Ability to work independently and manage multiple clients. Willingness to travel within Singapore for client meetings and site visits. Preferred Industry Background IT & Technology IT Services & Consulting Software / SaaS ERP / CRM Cloud Solutions Cybersecurity System Integrators Managed Service Providers (MSP) HR-Tech / HR Solutions Digital Transformation Other Relevant Industries Hotels / Hospitality Facilities Management Corporate Services B2B Service Providers Customer Experience / Client Services Helios Systems Pte. Ltd. is a company that helps small to mid sized enterprise to improve their business by leveraging on strategic IT choices. We provide Systems infrastructrure solutions, application development, resource augmentation, Systems Monitoring and Security Monitoring services. we know nothing is more devasting to a growing company than an unreachable website, failed systems and crippled systems due to out- of -date resources. We are also a provider of shared IT management services serving as a tool that implements your vision and support your goals. We have a simple mantra that guides our actions and decisions, "Keep it up" is what we at Helios religiously practise.
Наблюдалась 2026-09-14, впервые 2026-08-26, источник — Indeed.