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Junior Fraud Analyst (Night Shift)

Capitex · Удалённо · United Kingdom

# Junior Fraud Analyst (Night Shift) **Capitex** · United Kingdom · `Remote` · `Contractor` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Fraud-Analyst]` `[Fraud-Operations-Manager]` `[Transaction-Monitoring-Analyst]` `[Fraud-Detection-Analyst]` `[Fraud-Risk-Analyst]` `[Fraud-Prevention-Analyst]` `[Fraud-Operations-Intern]` `[Payments-and-Fraud-Associate]` `[Operations]` --- ### About the Role About the role Capitex is hiring Junior Fraud Analysts on a remote, short-term contract to support the Digital Fraud Operations team of a leading bank in the Middle East. You will join a shift-based team covering evening and overnight hours, monitoring and responding to suspicious activity across the bank's digital channels. Working alongside the bank's in-house fraud analysts, you will be the first line of defence protecting customers from fraud out of hours. - Contract: approx. 2 months, with potential for extension - Location: remote - Shifts: evening and night rota - Equipment: laptop provided Key responsibilities - Monitor and triage real-time fraud alerts across card, online banking, mobile banking and payment channels. - Review flagged transactions and account activity to identify genuine fraud and close false positives. - Contact customers to verify suspicious transactions, following the bank's authentication procedures. - Take immediate protective action where required, such as blocking cards, holding payments or restricting account access. - Escalate complex, high-value or confirmed fraud cases to L2 analysts and investigators in line with escalation protocols. - Record clear, accurate case notes and decisions on the case management system. - Spot emerging fraud patterns and typologies and flag them to the wider team. - Provide structured shift handovers so open cases are picked up without delay. - Meet alert handling SLAs and quality standards while following the bank's policies and procedures. Essential requirements - 1 to 3 years' experience in a fraud operations, fraud monitoring or transaction monitoring role within banking, payments or fintech. - Hands-on experience triaging fraud alerts and making clear genuine or fraud decisions. - Solid understanding of common fraud types, including card fraud, account takeover, authorised push payment (APP) and social engineering scams. - Experience using a fraud detection or case management system. - Comfortable speaking with customers by phone to verify activity, calmly and professionally. - Strong attention to detail and accurate, concise case note writing. - Sound judgement under pressure and confidence acting quickly within set procedures. - Fluent written and spoken English. - Available to work evening and overnight shifts on a rota basis. - Reliable home working setup with a stable internet connection and a quiet, private workspace. Desirable - Experience with fraud platforms such as FICO Falcon, NICE Actimize, Featurespace, Feedzai or similar. - Experience working night shifts or out-of-hours rotas in a fraud or operations team. - Arabic language skills. - Exposure to GCC or Middle East retail banking. - Understanding of card scheme rules and chargeback processes. - A relevant certification, such as CFE or an ICA fraud qualification, or working towards one. Originally posted on Himalayas

Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).

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