[Job] Customer Support Specialist - French - Remote in Greece

Position: Customer Support Specialist

Work model: Remote

Location: Greece

Employment type: Full-time

What You Will Be Doing:

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Handling incoming phone calls, messages, and emails from customers.

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Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more.

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Troubleshooting technical issues and offering solutions to customer inquiries.

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Processing warranty claims, repairs, and replacements.

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Offering product recommendations based on customer needs and preferences.

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Maintaining high customer satisfaction through professional and courteous communication.

Job Requirements:

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Excellent writing and verbal communication skills in French and English .

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Strong attention to detail.

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Good technical troubleshooting and problem-solving skills.

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Ability to handle unexpected changes and customer concerns with professionalism.

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Experience in customer support or technical support roles will be appreciated.

What We Offer:

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Relocation support: Flights, accommodation & housing assistance—all at no cost to you

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Competitive monthly salary + 2 extra salaries per year.

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Health care benefits and numerous other discounts .

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Full training by certified instructors on products and customer service techniques.

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Professional growth and development opportunities.

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Special events, community involvement, and social responsibility initiatives.

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Free online Greek language courses.

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State-of-the-art premises, providing a great working environment with relaxing break areas.

Originally posted on Himalayas