Japanese Bilingual Customer Service and Sales Representative
# Japanese Bilingual Customer Service and Sales Representative **OP360** · United States · `Remote` · `Contractor` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Sales]` `[Bilingual-Customer-Service]` `[Sales-Support]` `[Inside-Sales]` `[Japanese-Speaking-Customer-Service-Representative]` `[Bilingual-Customer-Service-Representative]` `[Multilingual-Customer-Service-Representative]` `[Bilingual-Sales-Representative]` `[Bilingual-Customer-Support-Representative]` `[Sales-And-Customer-Service-Representative]` --- ### About the Role This is a remote position. Position Overview: We are seeking a talented and bilingual Japanese Customer Service and Sales Representative to join our team at Officepartners360. This role is pivotal in providing outstanding support to our Japanese-speaking clientele while driving sales growth through effective communication and relationship-building. The ideal candidate will be fluent in both Japanese (N1 level) and English, with a passion for delivering superior customer experiences. Key Responsibilities: - Customer Service: - Respond promptly to customer inquiries via phone, email, and chat in both Japanese and English. - Assist customers with product information, order processing, and issue resolution in a courteous and professional manner. - Ensure high levels of customer satisfaction by providing personalized assistance and proactive follow-up. - Sales Support: - Engage with potential customers to understand their needs and recommend suitable office solutions. - Collaborate with the sales team to identify sales opportunities, generate leads, and close deals. - Prepare quotes, proposals, and sales presentations in Japanese and English as needed. - Language Support: - Serve as a language bridge between Japanese-speaking customers and English-speaking team members. - Translate documents, marketing materials, and communications between Japanese and English. - Cross-functional Collaboration: - Work closely with various departments including sales, marketing, and operations to ensure smooth customer interactions and order fulfillment. - Provide feedback to internal teams on customer preferences, market trends, and areas for improvement. Qualifications: - Bachelor's degree or equivalent experience. - Fluency in Japanese (N1 level) and English, both written and verbal. - Previous experience in customer service and/or sales preferred. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and attention to detail. - Proficiency in Microsoft Office and CRM software. Originally posted on Himalayas
- Customer-Service
- Sales
- Bilingual-Customer-Service
- Sales-Support
- Inside-Sales
- Japanese-Speaking-Customer-Service-Representative
- Bilingual-Customer-Service-Representative
- Multilingual-Customer-Service-Representative
- Bilingual-Sales-Representative
- Bilingual-Customer-Support-Representative
- Sales-And-Customer-Service-Representative
Наблюдалась 2026-10-16, впервые 2026-10-15, источник — Himalayas (JSON API).