ITSM Specialist - Operations Analyst
# ITSM Specialist - Operations Analyst **Nobu Restaurant Corporate Office** · New York, NY 10019 · `On-site` 🕒 **Статус:** *Опубликовано: 2 дня назад* · *Источник: Indeed* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Цифровая трансформация]` --- ### About the Role Job Description Nobu Restaurant Corporate Office is seeking an organized ITSM Specialist – Operations Analyst to support IT service management, monitor operational processes, and help ensure reliable technology services across business operations. Key Responsibilities - Monitor IT service requests, incidents, and operational issues - Track service performance and prepare operational reports - Coordinate incident resolution with technical support teams - Maintain service records, procedures, and documentation - Identify recurring issues and recommend process improvements - Support IT service management policies and workflow updates Requirements - Experience in IT service management, IT operations, or technical support - Familiarity with ITSM platforms and ticketing systems - Understanding of incident, problem, and change management - Strong analytical, communication, and organizational skills - Ability to prioritize tasks and coordinate across teams - ITIL certification or related training is a plus Benefits - Competitive salary - Paid time off - Health benefits, subject to eligibility - Professional development opportunities - Collaborative work environment About the Company Nobu is an internationally recognized restaurant and hospitality brand known for its dining experiences and Japanese-inspired cuisine. Technology and operational support can help coordinate business systems and service delivery across its locations. Pay: $70,000.00 - $95,000.00 per year Benefits: - 401(k) matching - Dental insurance - Employee discount - Flexible schedule - Health insurance - Life insurance - Paid time off - Relocation assistance - Vision insurance Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-12, источник — Indeed.