Italian-Speaking Lead Generation & Business Development Specialist

About ERA Group

ERA Group is a global business consultancy specialising in cost optimisation, supplier management and business performance improvement.

With an established international presence, we are continuing to expand our franchise network and are looking for a motivated, confident and fluent Italian speaker to support our growth across the Italian market.

The Role

We are seeking a proactive and results-driven Italian-Speaking Lead Generation & Business Development Specialist to join our Franchise Growth team on a 9-month maternity cover contract.

This is an exciting opportunity for someone who enjoys building relationships, identifying business opportunities and engaging with senior-level professionals.

You will be responsible for generating qualified leads, conducting initial discovery calls and progressing prospective franchise candidates through the early stages of our recruitment process.

The successful candidate will work closely with our international franchise development team to support continued growth across Italy.

Key Responsibilities

• Identify and engage potential franchise candidates through LinkedIn, outbound calls, email campaigns and other lead generation activities.
• Conduct initial discovery and qualification calls with prospective franchise candidates in Italian.
• Build and maintain relationships with senior professionals, business owners and entrepreneurs.
• Qualify leads based on their experience, motivation, financial suitability and interest in franchise ownership.
• Schedule and coordinate follow-up appointments with the relevant franchise development team.
• Maintain accurate records of candidate interactions, pipeline activity and progression using HubSpot CRM.
• Work towards agreed lead generation, appointment booking and conversion KPIs.
• Collaborate with colleagues across different international markets to ensure a smooth candidate experience.
• Proactively follow up with prospects to maintain engagement throughout the recruitment journey.

About You

Essential Requirements

• Fluent Italian and English, both written and spoken.
• Previous experience in lead generation, business development, outbound sales or appointment setting.
• Experience using LinkedIn for professional prospecting and lead generation.
• Confident conducting telephone conversations with senior-level professionals.
• Strong communication and relationship-building skills.
• Highly organised, self-motivated and comfortable working towards performance targets.
• Comfortable using CRM systems to manage leads and track activity.
• Able to attend our West Malling office twice per week.
• Right to work in the UK.

Desirable Skills

• Experience using HubSpot CRM or LinkedIn Recruiter.
• Experience working within franchise development, recruitment or B2B sales.
• Experience engaging with international markets.
• Previous experience qualifying prospects and managing sales pipelines.

What We Offer

• Competitive salary of £30,000–£35,000 depending on experience.
• Performance-related bonus opportunities.
• Hybrid working with just two days per week in our West Malling office.
• Opportunity to work within a growing global organisation.
• Exposure to international business development and franchise recruitment.
• Supportive and collaborative team environment.
• Training and development opportunities.

Contract Details

This position is offered on a 9-month fixed-term contract to provide maternity cover within our Franchise Growth team.

We are looking for someone who can quickly integrate into the team, take ownership of the Italian market pipeline and make an immediate contribution.

How to Apply

If you are a confident Italian speaker with a passion for business development and building professional relationships, we would love to hear from you.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Casual dress
• Free parking
• Work from home

Work Location: Hybrid remote in West Malling ME19 4YU