IT Technician
# IT Technician **Tahche Outsourcing Services Inc** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[IT-Technician]` `[Help-Desk-Technician]` `[Technical-Support-Specialist]` `[IT-Support-Specialist]` `[Desktop-Support-Technician]` `[IT-Service-Technician]` `[IT-Support-Technician]` `[Computer-Technician]` `[Network-Technician]` `[IT-Helpdesk-Technician]` `[IT-Operations-Technician]` `[IT-Technical-Specialist]` `[Technician]` `[Operations]` --- ### About the Role Our US-based partner company is looking for an IT Technician to join their growing remote team in the Philippines! As an IT Technician , you'll be responsible for providing daily IT support to multiple clients across various industries. You'll troubleshoot issues remotely and, when necessary, provide onsite assistance. This role requires a strong technical foundation, excellent communication skills, and the ability to document work clearly and efficiently. You'll be the go-to person for end-user support, managing tickets, resolving issues, and maintaining client satisfaction through responsive and reliable service. This is a full-time role, on a US shift and on a Work From Home set-up. If you have the right skill set, this may be your opportunity to enter this fast-growing organization. DUTIES AND RESPONSIBILITIES: - Provide remote and onsite IT support for multiple clients across diverse industries. - Perform hands-on troubleshooting of desktop, network, and server environments. - Support basic configurations for firewalls, switches, and servers. - Manage and maintain email services (Microsoft 365 and Google Workspace), including mailbox setup, password resets, and Teams management. - Troubleshoot network connectivity issues, wireless setups, and minor internet outages. - Set up and troubleshoot VPN clients (SSLVPN, NetExtender, PPTP). - Handle desktop application issues and perform basic updates on Windows and Mac OS X systems. - Document all procedures performed, time spent, and follow-up actions in coordination with the Service Coordinator. - Contribute to the company's knowledge base and help improve internal documentation processes. QUALIFICATIONS: - Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. - 5+ years of experience in IT support, helpdesk, or technical consulting. - Strong technical knowledge of: - Windows and Mac OS X troubleshooting and updates - ConnectWise Command or similar RMM tools - Microsoft 365 and Google Workspace administration - Networking fundamentals, including wireless connectivity and basic firewall/switch configuration - VPN setup and support - Desktop applications (Office Suite, browsers, email clients, etc.) - Excellent communication and documentation skills. - Analytical, proactive, and customer-focused approach to resolving technical issues. CHARACTER TRAITS: - Hard-working, analytical, and forward-thinking - Team player with a can-do attitude - Fast-paced learner and adaptable to new technologies - Excellent communication skills — both written and verbal - Resourceful and confident in troubleshooting independently Originally posted on Himalayas
- IT-Technician
- Help-Desk-Technician
- Technical-Support-Specialist
- IT-Support-Specialist
- Desktop-Support-Technician
- IT-Service-Technician
- IT-Support-Technician
- Computer-Technician
- Network-Technician
- IT-Helpdesk-Technician
- IT-Operations-Technician
- IT-Technical-Specialist
- Technician
- Operations
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).