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IT Support Engineer

Workforce Connect · Mumbai, Maharashtra

# IT Support Engineer **Workforce Connect** · Mumbai, Maharashtra · `On-site` 🕒 **Статус:** *Опубликовано: 19 дней назад* · *Источник: Indeed* --- ### About the Role Key Responsibilities - Provide first-level IT support to employees for hardware, software, and network-related issues. - Troubleshoot desktops, laptops, printers, scanners, and other IT peripherals. - Install, configure, and maintain operating systems, software applications, and updates. - Set up computers, email accounts, user profiles, and other IT resources for new employees. - Troubleshoot issues related to LAN, Wi-Fi, VPN, internet connectivity, and basic networking . - Manage user access, passwords, and permissions as per company policies. - Maintain records of IT assets, hardware, software licenses, and equipment. - Monitor and resolve IT support tickets within defined timelines. - Coordinate with external vendors/service providers for hardware, software, internet, and other technical issues. - Perform regular system maintenance, backups, antivirus updates, and security checks. - Ensure compliance with company IT policies and basic cybersecurity practices. - Maintain proper documentation of recurring issues and their resolutions. - Provide technical support during meetings, presentations, and other company events when required. Required Skills & Qualifications - Bachelor's/Diploma in IT, Computer Science, or a related field preferred. - 1–3 years of experience in IT support or a similar role. - Good knowledge of Windows operating systems, MS Office, hardware, and basic networking . - Troubleshooting skills for desktops, laptops, printers, and peripherals. - Basic understanding of LAN, Wi-Fi, TCP/IP, VPN, and network troubleshooting. - Familiarity with antivirus, system updates, and IT security practices. - Good communication and interpersonal skills. - Strong problem-solving ability and a customer-service-oriented approach. - Ability to manage multiple support requests and prioritize tasks effectively. Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person

Наблюдалась 2026-10-07, впервые 2026-09-17, источник — Indeed.

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