IT Support Engineer
# IT Support Engineer **TRAINOCATE** · Singapore 188979 · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role IT Support Engineer Job Description: We are seeking a proactive and customer-focused IT Support Engineer to join our growing team. The successful candidate will play a key role in providing technical support, maintaining and optimising IT infrastructure, enhancing network performance, and supporting cybersecurity initiatives to ensure reliable and efficient business operations. Responsibilities - Maintain our current equipment (Cisco routers / Switches / ASA/ Mobility Solutions / Unified Communications / Data Center System). - Remote lab setup, support, and troubleshooting for classes/customers. - Secure our network by enforcing policies and access restrictions. - Provide technical support and ensure the lab infrastructure is well integrated, properly configured, tested, secured, and available for service. - Optimize network performance to improve our customer experience. - Constantly update technical knowledge by reading the latest publications posted by our vendors, attending training, and acquiring certifications when required. - Manage Microsoft 365 administration, including user accounts, permissions, and security policies to ensure that communication and cooperation run smoothly. - Manage user licenses for CRM and Co-pilot accounts. - Research and recommend technology improvements or tools that can enhance productivity. - Support cybersecurity best practices, data backup, and software updates. - Perform other ad hoc duties as assigned. Skills and Qualifications - Good communication skills, both verbal and written in English. - Diploma / Degree in IT, Computer Studies, or equivalent. - Minimum 1 year working experience in the networking field. CCNA Certificate or higher. - In-depth understanding of Cisco routing and switching technologies will be an added advantage. - Ability to identify network or systems issues and to provide prompt resolutions for customers. - Document and escalate issues when necessary to identify permanent solutions for recurring problems. - Knowledge of Windows operating systems (e.g., Windows Server 2008/2012/2016) and other open-source operating systems will be an added advantage. - Ability to set up AD / DNS / NTP / DHCP in a Windows Server environment. - Team player with a pleasant personality. - Able to work with minimal supervision and multitask effectively. - Meticulous, proactive, responsible, and willing to learn. - Able to work under pressure. Pay: $3,200.00 - $3,800.00 per month Benefits: - Health insurance Work Location: In person
Наблюдалась 2026-10-07, впервые 2026-10-01, источник — Indeed.