IT Support Engineer
# IT Support Engineer **Globalxperts Inc** · 11560, Colonia Polanco, CDMX · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role Job Overview We are looking for a skilled Field Network Engineer / IT Field Technician to provide onsite network installation, configuration support, and end-user IT assistance. The engineer will work onsite at customer locations to install and support network infrastructure and provide hands-on assistance to remote technical teams. Key Responsibilities Install, rack, mount, and replace network devices such as: Routers Network switches Wireless access points Firewalls Other IT/network infrastructure equipment Perform basic network device installation, cabling, patching, labeling, and physical connectivity. Provide console access to the remote network team using a laptop and appropriate console cables to allow remote configuration and troubleshooting. Assist remote engineers during network device configuration, testing, and troubleshooting. Perform basic hardware troubleshooting and replacement as required. Provide desktop support and end-user assistance , including troubleshooting hardware, software, connectivity, and peripheral issues. Support laptop imaging, deployment, and replacement activities. Follow customer and project-specific installation procedures and safety requirements. Document completed work, including device information, cabling details, work performed, and any issues encountered. Provide completion updates, photos, and customer sign-off/POD documentation as required. Coordinate with the remote support team and customer representatives to ensure successful completion of onsite activities. Required Skills & Experience Experience in network installation, field support, or IT infrastructure support . Basic knowledge of routers, switches, firewalls, and wireless access points. Experience with network cabling, patching, labeling, and hardware installation. Familiarity with console access and tools such as PuTTY or similar terminal-emulation software . Basic understanding of TCP/IP networking and troubleshooting. Experience providing desktop and end-user support. Ability to perform laptop imaging and hardware deployment. Good communication skills and the ability to coordinate with remote technical teams. Ability to work independently at customer locations. Job Type: Part-time Pay: $680.00 - $850.00 per hour Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-10, источник — Indeed.