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IT Support Engineer (1st / 2nd Line)

EnviroWales Limited · Hoddesdon EN11 0NX

# IT Support Engineer (1st / 2nd Line) **EnviroWales Limited** · Hoddesdon EN11 0NX · `On-site` 🕒 **Статус:** *Опубликовано: 4 дня назад* · *Источник: Indeed* --- ### About the Role We are looking for a hands-on IT Support Engineer to join our team and provide high-quality 1st- and 2nd-line support across a multi-site business. -  Act as a key point of contact for IT support across the business -  Troubleshoot and resolve 1st and 2nd line issues -  Deliver remote and desk-side support in a Microsoft 365 environment -  Manage user lifecycle processes (joiners, leavers, moves) via Entra ID and M365 -  Support the Microsoft Azure ecosystem, driving improvements and modernisation -  Maintain documentation and help deliver a high-quality user experience Essential -  Experience in an IT Support, Helpdesk or Desktop Support role -  Strong knowledge of Windows desktop environments -  Experience supporting Microsoft 365 applications -  Working knowledge of Active Directory / Entra ID -  Experience with Microsoft Defender or similar endpoint security tooling -  Basic networking knowledge -  Strong troubleshooting, communication, and customer service skills -  Experience supporting multi-site or remote users Please note, role will include occasional travel to other UK sites. Pay: From £30,000.00 per year Benefits: - Company pension Ability to commute/relocate: - Hoddesdon EN11 0NX: reliably commute or plan to relocate before starting work (required) Application question(s): - Are you comfortable working on an on site setting? - Are you legally authorised to work in the UK? - This is an urgent vacancy, can you start immediately? Experience: - IT support: 2 years (required) Licence/Certification: - Driving License (required) Work Location: In person

Наблюдалась 2026-10-07, впервые 2026-10-02, источник — Indeed.

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