IT Support

Job Summary

We are looking for a skilled and proactive IT Executive to manage and maintain the company’s IT infrastructure, supermarket systems, hardware, software, and network operations to ensure smooth daily business operations.

Key Responsibilities

• Maintain and troubleshoot computers, printers, servers, and network systems.
• Provide technical support to supermarket branches, head office, and employees.
• Manage and troubleshoot POS systems, billing systems, barcode scanners, and receipt printers.
• Support supermarket ERP software, inventory management, purchasing, and accounting systems.
• Coordinate with software vendors and service providers to resolve technical issues.
• Maintain IT assets, software licenses, user accounts, and access permissions.
• Monitor network connectivity, Wi-Fi, CCTV, and other IT-related equipment.
• Ensure regular data backups, system security, and antivirus updates.
• Install, configure, and update hardware and software.
• Maintain IT documentation and prepare reports on technical issues.
• Provide timely support to minimize system downtime across all branches.

Requirements

• Bachelor’s degree or diploma in Information Technology, Computer Science, or a related field.
• 2–3 years of relevant IT support experience; supermarket or retail experience is preferred.
• Knowledge of POS systems, ERP software, networking, and hardware troubleshooting.
• Familiarity with Windows operating systems, Microsoft Office, printers, and basic network administration.
• Strong troubleshooting, communication, and problem-solving skills.
• Ability to work under pressure and support multiple supermarket branches.
• Valid UAE driving licence is an advantage.

Pay: AED3,000.00 - AED4,000.00 per month

Work Location: In person