IT Specialist
# IT Specialist **Melio** · New York City · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Melio* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Security]` --- ### About the Role IT Specialist Location: Hybrid in NYC (3 day in-office requirement) Qualifications: - 3+ years in IT, systems, or IAM engineering at a SaaS or cloud-first company. - Hands-on Okta administration (SSO, SAML/OIDC, lifecycle, MFA) and strong troubleshooting of authentication loops and "user not assigned" style failures. - Google Workspace admin experience and Slack admin experience. - macOS fleet management with Jamf or a comparable MDM. - Practical scripting/automation (Python, Bash or Node) and comfort with REST APIs. - Working knowledge of AWS and/or GCP IAM, secrets management and service-account hygiene. - Calm, ownership-driven communication with non-technical users, and good ticket hygiene. Bonus points: - Twingate or similar ZTNA/VPN; Apono or other JIT access tools. - Experience in a post-acquisition or multi-tenant identity migration. - GitHub org administration; Jira Service Management; Terraform for Okta/Google. - CrowdStrike, Wiz or similar endpoint/cloud security tooling; browser-security tools. - Experience administering AI/LLM platforms and MCP/connector governance. - Wi-Fi and network knowledge and experience: troubleshooting connectivity, DHCP/DNS, VPN and office wireless (e.g. Meraki or similar), including supporting offices in multiple locations. A day in the life and how you’ll make an impact: Identity & access - Administer device management platforms for laptops and mobile devices (Jamf) - Manage identity (Okta) and access platforms, enforcing security policies and workflows - Support user provisioning and deprovisioning across all core systems - Maintain control over access to business tools and infrastructure SaaS administration - Administer Google Workspace (groups, shared drives, Drive ownership and recovery, calendars, Meet rooms), Slack Enterprise (channel conversion, Slack Connect, app and bot approvals, workflows), GitHub org/teams/Apps/tokens, Jira/JSM, Notion, Figma, Miro, Zoom, Bitwarden and more. - Manage data and engineering tool access: Snowflake, Redash, Tableau, Monte Carlo, Datadog, LaunchDarkly, PagerDuty, FullStory, Postmark, Zendesk and others. AI tooling administration - Operates Claude Enterprise (SSO, spend and usage limits, connectors/MCP allow-listing, model policy) and supports Devin, Cursor, Glean, Naboo and similar tools. - Work with Security (AppSec) on the approval path for new connectors, Slack apps and Chrome extensions. Workplace IT & A/V support - Support office Wi-Fi, printers, meeting-room AV and calendars, door access and guest networks across, NY working with vendors where needed. Automation & continuous improvement - Build and maintain automations (Slack workflows, Zapier, scripts against the Okta, Slack, GitHub and Google Workspace APIs) for onboarding, access requests, spend approvals and reporting. - Write clear runbooks and user-facing FAQs; analyze ticket trends and eliminate the top repeat causes. - Take part in company-wide projects (migrations, new tool rollouts, security initiatives). Success looks like - First-response and resolution times on #ask-it and JSM trending down. - Fewer repeat access and Twingate/Okta tickets through root-cause fixes and automation. - Clean joiner/mover/leaver and access-review processes with a clear audit trail. - Smooth cut-overs for migration phases, with proactive communication ahead of them. About the team: Melio is an innovative company where IT plays a key role. Our team supports hundreds of engineers, data, CX, risk and GTM staff across Tel Aviv, New York and remote locations. You’ll have a real impact on how we work, including hands-on work with AI and automation. About Melio USA: - Competitive compensation packages: We strive to make each and every employee feel valued and appreciated. - The annual base salary range for this position is $100,000-$115,000 - Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA. - 401K matching: Feel the investment of working at a high-growth company. - Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees. - Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, and parental leave to allow you to take the time you need, when you need it. - Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week. - Office culture: Thrive in our collaborative office in New York City in a hybrid working environment. We are dog friendly as well! - Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities. Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.
- Security
Наблюдалась 2026-10-20, впервые 2026-10-19, источник — Melio.