IT Operations Engineer
# IT Operations Engineer **B2Bnetwork** · 02-486 Warszawa · `On-site` 🕒 **Статус:** *Опубликовано: 27 дней назад* · *Источник: Indeed* --- ### About the Role Your day-to-day focus: Incident & Problem Management: Own the RCA process for production incidents — diagnose, resolve, and put preventive measures in place so issues don't recur Production Monitoring & Support: Continuously monitor service health, detect anomalies early, and act before they become incidents Deployment Execution: Design, implement, and maintain CI/CD pipelines using GitHub Actions and related tooling to automate build, test, security scanning, and deployment processes. Environment Oversight: Keep Pre-Production and Production environments stable and aligned — not building them from scratch, but ensuring they behave as expected day to day Runbook & Knowledge Management: Document operational procedures, known issues, and resolution steps to build a reliable knowledge base for the team Cross-team Collaboration: Work shoulder-to-shoulder with development and platform teams to triage issues, clarify operational requirements, and close the feedback loop between prod and dev Operational improvement: Identify recurring pain points and propose automation or tooling to reduce toil Improve observability coverage — dashboards, alerts, log queries — to catch issues faster Contribute to service continuity initiatives and disaster recovery drills Must-have knowledge and experience 5+ years in IT operations, application support (2nd/3rd line), or a similar production-facing role Proven track record of owning incidents end-to-end — from alert to RCA to prevention 2+ years working within an ITIL framework (incident, problem, change management) Experience working in Agile delivery environments alongside development teams Excellent English communication skills — able to explain technical issues clearly to both engineers and non-technical stakeholders, C1 Must-Have Technical Skills: Production operations & troubleshooting: Proficiency with Jenkins to build and maintain pipelines to execute and troubleshoot deployments Proficiency with CI/CD pipeline – introducing improvements and keeping the pipeline automated Excellent troubleshooting and problem-solving skills with the ability to independently investigate complex production issues. Proficiency with log analysis and alerting tools: Splunk, Sysdig Fluency in observability tooling: Prometheus, Grafana — reading dashboards, tuning alerts Comfortable operating services running on Kubernetes (checking pod health, reading logs, triggering restarts — not cluster administration) Excellent skills with Ansible for applying configuration changes in controlled operational scenarios Strong knowledge of Docker and Docker Compose Basic scripting skills (Bash, Python) for automation of repetitive operational tasks and reconciliation of data Nice-to-have knowledge and experience Nice-to-have knowledge and experience: IBM Datastage operational experience Awareness or willing to learn Pega, Airflow Application & data layer: Relational databases (Oracle, DB2) — querying, interpreting execution plans, identifying data-related incidents Working knowledge of ETL application behavior, Rest API communication Experience supporting distributed systems and platform services such as Kafka message flow Java/ development background for understanding the solution and integrations
Наблюдалась 2026-09-15, впервые 2026-08-20, источник — Indeed.