IT Onsite Support Engineer
# IT Onsite Support Engineer **J-TECH SYSTEM SDN BHD** · Kepong · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Responsibilities Provide onsite and remote IT support to customers. Set up and troubleshoot PCs, laptops, printers and peripheral devices. Diagnose hardware faults and perform component replacement, upgrades and HDD/SSD cloning. Set up and troubleshoot routers, switches, Wi-Fi and Internet connectivity. Troubleshoot Windows, Microsoft Outlook, email and antivirus issues. Assist with servers, NAS, VPN, cloud and VPS connectivity. Perform PC installation, data migration and basic system maintenance. Identify root causes and escalate unresolved cases with complete information. Update support tickets, job status and service documentation. Requirements Diploma or Degree in IT, Computer Science, Networking or a related field. At least two years of relevant IT support experience. Hands-on experience in computer hardware and network troubleshooting. Basic knowledge of Windows, TCP/IP, DHCP, DNS, routers, switches and Wi-Fi. Experience setting up and troubleshooting email, Outlook and antivirus software. Possess a valid driving licence and own transport. Responsible, responsive and able to follow up cases independently. Good communication, teamwork and documentation skills. Willing to learn and occasionally work beyond normal hours when required. Added Advantages Windows Server and Active Directory Hyper-V, VMware or other virtualization platforms NAS, RAID and backup systems Microsoft 365 administration Managed switches, VLANs, VPNs and firewalls Shortlisted candidates may be required to complete a practical technical assessment. Job Type: Permanent Benefits: Health insurance Application Question(s): What is your expected monthly salary? Which area are you currently staying in? What is your current notice period or earliest available starting date? Work Location: In person
Наблюдалась 2026-09-21, впервые 2026-09-18, источник — Indeed.