IT Manager

THE COMPANY

IQ Glass is an employee-owned business where our team is at the centre of everything we do. Founded in 2010, we have built our reputation on ambition, rapid progression, and elite teamwork. We are the UK's undisputed leader in high-end architectural glazing solutions, delivering innovative, bespoke glass installations for luxury residential and prestigious commercial developments worldwide.

As our business continues to grow, technology is becoming increasingly critical to the way we operate. From Microsoft 365 and Azure to Salesforce, Slack, project management systems, automation tools and cloud platforms, our IT estate supports every department across the organisation.

We are now seeking an experienced IT Manager to take ownership of our technology roadmap, supplier relationships, cyber security, digital transformation initiatives and overall business systems strategy.

THE ROLE

This is not a traditional helpdesk or infrastructure management position.

We are looking for a commercially aware part time IT Manager who can bridge the gap between technology and business operations, ensuring our systems remain secure, scalable, integrated and aligned with the company's future growth plans.

Working closely with directors and department managers, you will take ownership of our technology strategy, manage relationships with external IT providers, manage our existing, sophisticated IT infrastructure, identify opportunities for automation and efficiency improvements, and ensure all systems work seamlessly together across the business.

The ideal candidate will have a strong Microsoft 365 and Azure background combined with experience overseeing multiple software platforms, supplier relationships, cyber security governance and business process improvement initiatives.

For candidates at the upper end of the salary range, we would expect demonstrable experience managing complex multi-site IT environments, enterprise software ecosystems and large-scale systems integration projects.

This is a part time role and we are open to all preferred working patterns so this is a great opportunity for someone looking for a role that can fit around their wider commitments.

THE RESPONSIBILITIES

Microsoft 365 & Azure Ownership: Take ownership of the entire Microsoft ecosystem including Microsoft 365, Azure, Entra ID, Intune, SharePoint, Teams and Exchange, ensuring the platform remains secure, scalable, cost-effective and aligned with business requirements.

Software Integration & Automation: Oversee integrations between Microsoft 365, Salesforce, Slack and other business-critical platforms, ensuring accurate data flow, system reliability and operational efficiency across the organisation.

User Lifecycle & Access Management: Own onboarding, offboarding, role changes and permissions management across Microsoft 365 and integrated business systems, ensuring access rights remain appropriate and compliant.

IT Infrastructure Management: Maintain oversight of networks, internet connectivity, telephony, cloud services, hardware assets, CCTV, access control systems and site technology infrastructure across multiple business locations.

Technology Training & Adoption: Drive user engagement and adoption of business systems through training, documentation and guidance, helping employees maximise the value of technology investments.

IT Supplier & MSP Management: Act as the primary relationship owner for all IT support providers, software vendors and technology partners, holding suppliers accountable against agreed service levels, project deliverables and commercial commitments.

IT Budget & Procurement Management: Manage software licensing, technology procurement and IT expenditure, balancing user requirements, cyber security considerations and commercial value.

Data & Storage Governance: Maintain control of digital storage across SharePoint, OneDrive and cloud environments, ensuring appropriate governance, retention policies, capacity planning and information management practices.

Cyber Security Governance: Lead the company's cyber security strategy, including risk management, access controls, vulnerability management, cyber insurance compliance, security policy development and incident response planning.

Digital Transformation Leadership: Identify opportunities to replace manual processes with technology-led solutions, delivering measurable improvements in productivity, reporting accuracy and user experience.

Business Systems Strategy: Develop and maintain a technology roadmap that supports company growth, operational efficiency and digital transformation initiatives across all departments.

Technology Project Delivery: Successfully manage software deployments, infrastructure upgrades, system migrations and technology improvement projects from requirements gathering through to implementation and user adoption.

Business Continuity & Disaster Recovery: Own and maintain business continuity, backup and disaster recovery plans, ensuring critical systems remain resilient and recoverable in the event of disruption.

Multi-Site IT Leadership: Provide strategic oversight of technology services across multiple office and operational locations, ensuring a consistent user experience, security standard and support framework throughout the business.

Board-Level Technology Reporting: Present technology recommendations, business cases, project updates, cyber security metrics and strategic improvement opportunities to company directors and senior stakeholders.

REQUIRED EXPERIENCE / ATTRIBUTES

Strong hands-on experience with Microsoft 365, Azure, Entra ID, SharePoint, Teams and related technologies.

Proven experience managing technology environments for a growing organisation.

Experience managing external service providers and holding partners accountable to service standards.

Demonstrable experience integrating business-critical software platforms and improving operational efficiency.

Ability to prioritise projects based on business value, cost and organisational impact.

Comfortable working directly with directors, department managers and external stakeholders.

Highly Desirable Experience:

• Multi-site business IT management.
• Salesforce administration or integration experience.
• Slack administration and implementation.
• Microsoft Copilot deployment and governance.
• Automation tools such as Power Automate, Zapier or equivalent.
• Construction, manufacturing or project-based business environments.

PERSONAL ATTRIBUTES

• Strategic thinker with a practical, hands-on approach.
• Commercially minded and focused on measurable business outcomes.
• Naturally curious and proactive in identifying opportunities for improvement.
• Comfortable challenging existing processes and recommending better ways of working.
• Strong sense of ownership and accountability.
• Calm and methodical when managing issues or incidents.
• Able to build credibility with both technical and non-technical stakeholders.
• Highly organised with excellent prioritisation skills.

THE BENEFITS

• Employee-owned business with an annual profit-share bonus and future share options.
• Clear, merit-based career progression.
• Early finish on Fridays & a full two-week break over the Christmas period.
• Private healthcare (including comprehensive cancer cover) after 2 years.
• Fully stocked kitchen (weekly fresh fruit, breakfast, and snacks provided daily).
• Employee Assistance Programme, pension, team building events, and volunteer days.

Pay: £33,000.00-£39,000.00 per year

Benefits:

• Company events
• Free parking
• Health & wellbeing programme
• Private medical insurance
• Profit sharing

Application question(s):

• This is an office based role and we do not offer hybrid working, can you confirm you are happy working in the office?

Work Location: In person