IT Executive
# IT Executive **NSK GROCER (KL) SDN BHD** · Kuala Lumpur · `On-site` 🕒 **Статус:** *Опубликовано: 18 дней назад* · *Источник: Indeed* --- ### About the Role Job Summary We are looking for a proactive, tech-savvy, and detail-oriented IT Executive / IT Support Specialist to manage, maintain, and support our company’s IT infrastructure, hardware, software, and network systems. In this role, you will be responsible for ensuring smooth day-to-day IT operations, providing end-user technical support across corporate offices and retail outlets, and maintaining system security and data backup protocols. Key Responsibilities 1. End-User Technical Support (Helpdesk) - Provide first-line IT technical support to internal staff across head office and retail outlets (in-person, remotely, or via ticketing system). - Troubleshoot, diagnose, and resolve hardware, software, network, printer, and POS (Point-of-Sale) system issues in a timely manner. - Set up, configure, and deploy new workstations, laptops, mobile devices, printers, and peripheral equipment for onboarding staff. 2. Infrastructure, Network & Systems Administration - Manage and maintain local area network (LAN), Wi-Fi routers, firewalls, switches, VPNs, and internet connections across office and branch locations. - Administer user accounts, access permissions, and distribution groups in Microsoft 365 / Google Workspace and Active Directory. - Monitor server performance, system uptime, and storage utilization. 3. POS & Retail Systems Support (If applicable) - Oversee and support the operations of Retail POS hardware and software, barcode scanners, receipt printers, and payment terminals. - Coordinate with third-party software/hardware vendors for system maintenance, updates, or hardware replacements. 4. IT Security, Data Backup & Compliance - Ensure anti-virus/anti-malware software, security patches, and operating system updates are consistently applied across all devices. - Manage daily/weekly system backups, disaster recovery procedures, and data restoration tests. - Enforce company IT security policies, data privacy standards, and access control guidelines. 5. Inventory & Asset Management - Maintain an updated IT asset inventory (laptops, desktops, licenses, network gear, and accessories). - Assist in procuring IT hardware, software licenses, and consumables within the approved IT budget. Job Requirements Education & Qualifications - Diploma or Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or a related technical field. - Professional certifications (e.g., CompTIA A+, Network+, CCNA, or Microsoft Certified Administrator) are a strong advantage. - Fresh graduates with basic IT knowledge, a strong willingness to learn, and a positive, proactive attitude are encouraged to apply. Mandatory requirements · Candidates must be comfortable supporting retail environment including halal & non-halal sections. · Language proficiency in Chinese/Mandarin is an added advantage to facilitate effective communication across store networks. · Hands-on experience in troubleshooting computer hardware and Retail Point-of-Sale (POS) systems. · Solid foundational understanding of basic network infrastructure and connectivity. Experience - 1 – 3 years of working experience in IT helpdesk, technical support, or system/network administration. - Fresh graduates with solid practical technical knowledge and strong problem-solving skills are welcome to apply. - Experience supporting retail operations, POS systems, or FMCG environments is an added advantage. - Prior experience in the retail industry is highly preferred. - Candidates must be adaptable to operational retail demands, including availability for after-hours support (6:30 PM – 8:00 PM), weekends, and public holidays (managed via a structured team rotation system). Soft Skills & Attributes - Excellent troubleshooting, analytical, and problem-solving skills. - Strong written and verbal communication skills in English and Bahasa Malaysia. - Patient, service-oriented attitude with good interpersonal skills with the ability to work independently, prioritize support tickets, and perform under tight deadlines. Job Type: Full-time Pay: RM2,200.00 - RM3,500.00 per month Application Question(s): - What backup strategy would you recommend for POS and ERP databases in a supermarket environment? - How much is your expected salary? - How long is your notice period? Work Location: In person
Наблюдалась 2026-10-19, впервые 2026-10-01, источник — Indeed.