IT Business Analyst/Project Manager

JOB SUMMARY

Under the direction of the IT Manager - Project Management Office (PMO) the Business Analyst actively participates in the delivery of IT-related projects and enhancements supporting the business area of responsibility's process throughout the project lifecycle, including development of project charters, plans, system requirements, functional and detailed specifications, test plans and project-related documentation. Provides ongoing technical and business-process support on key County owned applications/systems to any requesting County employee. Acts as a facilitator for process improvements. Relies on expertise, professional experience and sound judgment to accomplish the goals of the Divisions and Carver County.

TYPICAL DUTIES AND RESPONSIBILITIES

• Promote the vision, strategies and business processes throughout the operations of Carver County.
• Work with business process owners to define IT projects and manage the development and implementation through entire project lifecycle for small projects. Establish project goals and milestones.
• Support organization-wide projects, collaborating with Lead Project Manager.
• Develop or review business functional and informational requirements.
• Collaborate with IT teams to match client business requirements to County enterprise application capabilities (SharePoint, OnBase, CRM, Office365, and GIS) in order to determine the best options for solving a business problem.
• Gather, analyze, and document current practices, workflows, and business needs to identify efficiencies, alternatives, and gaps.
• Reports status of projects and assignments to management on a regular basis.
• Develop and maintain effective and achievable project plans.
• Support development of user procedures and test plans. Participate in user testing and evaluate user testing for IT approval before promotion of enhancements/modifications/new applications to a production environment.
• Train and provide training documentation for County employees on business applications as needed.
• Assists with the facilitation of process improvement and innovation events.

MINIMUM QUALIFICATIONS

• Bachelor's Degree with major field of study or degree emphasis in Computer Science or related field and three (3) years experience in business analysis and process review or information technology services.

or

• Associates Degree with major field of study or degree emphasis in Computer Science or related field and five (5) years experience in business analysis and process review or information technology services.

or

• High School Diploma and eight (8) years of work experience in business analysis and process review or information technology services.

and

• A Valid Minnesota Driver's License or evidence of mobility.
• Must be able to successfully pass Criminal Justice Information System (CJIS) background check, including CJIS fingerprinting.

SCORED EXAMINATION PROCESS

All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation, including CJIS fingerprinting.