IT Assistant
# IT Assistant **Al Marina Holding** · Abu Dhabi · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role Job Title: IT Assistant Department: Information Technology Reports To: IT Manager / IT Supervisor Location: Abu Dhabi Job Summary The IT Assistant provides day-to-day technical support to employees and assists with the maintenance and smooth operation of the company’s IT systems, hardware, software, network, and communication equipment. The role is responsible for resolving basic technical issues, supporting users, maintaining IT assets, and ensuring that IT-related requests are handled efficiently. Key Responsibilities Provide first-level technical support to employees for computers, laptops, printers, scanners, telephones, and other IT equipment . Install, configure, maintain, and troubleshoot hardware and software. Assist with the setup of new computers, user accounts, email accounts, and required applications. Troubleshoot basic Windows, Microsoft Office, email, internet, and network connectivity issues. Assist users with password resets, system access, and other IT-related requests. Maintain and update the company’s IT asset inventory , including computers, laptops, printers, accessories, and other equipment. Ensure proper allocation, handover, and return of IT equipment when employees join, transfer, or leave the company. Assist with network troubleshooting, including basic LAN, Wi-Fi, routers, switches, and connectivity issues. Coordinate with external IT service providers and vendors when technical issues require escalation. Perform routine checks and basic maintenance of IT equipment and systems. Assist with data backup procedures and ensure that company data is handled securely. Support antivirus, security updates, software updates, and other basic IT security requirements. Assist in setting up IT equipment for meetings, presentations, training sessions, and new offices/workstations. Maintain records of IT issues, service requests, repairs, and equipment movements. Monitor and report faulty or damaged IT equipment and coordinate repairs or replacements. Ensure that IT equipment and user information are handled securely and confidentially. Assist with CCTV, access control, biometric attendance, telephone systems, or other technology systems where applicable. Support new employee onboarding by preparing computers, email accounts, system access, and other required IT resources. Support employee offboarding by collecting IT assets and coordinating the deactivation of system access as instructed. Perform other IT-related duties as assigned by the IT Manager or Management. Qualifications & Experience Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field . Minimum 1–3 years of experience in IT support or a similar role. Good knowledge of Windows operating systems, Microsoft Office, computer hardware, software, and basic networking . Experience in troubleshooting desktops, laptops, printers, and other office equipment. Basic understanding of LAN, Wi-Fi, TCP/IP, routers, and network troubleshooting. Knowledge of IT asset management and user support procedures. Good communication and interpersonal skills. Strong troubleshooting and problem-solving abilities. Ability to work independently and respond to IT issues in a timely manner. Hospitality, real estate, construction, or multi-site company experience is an advantage. Pay: AED1,600.00 - AED2,000.00 per month Work Location: In person
Наблюдалась 2026-09-23, впервые 2026-09-22, источник — Indeed.