IT Application Development Director

The Pennsylvania Employees Benefit Trust Fund (PEBTF), administrator of health benefits for Commonwealth of Pennsylvania employees and retirees, has an immediate opening for an Application Development Director.

The PEBTF is in search of a candidate who has a track record of success driving innovation and transformation to realize cost effective strategies to improve member engagement, organizational efficiencies, teamwork and collaboration, and IT delivery. The successful candidate will demonstrate an ability to meet the day-to-day operational needs of the business while developing the team, resources, and strategy to take advantage of advancements in technology to drive innovation and change.

This position reports to the Chief Information Officer. The primary role of the Director is to plan, coordinate and direct all activities related to the design, development, implementation, and support of information systems and software applications. This includes but is not limited to:

• Recruitment, development and retention of high performing Application Development and Planning and Reporting teams
• Lead the advancement of the software development life cycle and the architecture used for application development through collaboration with internal and external partners.
• Direct the development and implementation of the report delivery process and the systems used to support reporting
• Collaboration with internal partners to ensure alignment of IT and Business Area priorities
• Demand and capacity planning to support resource allocation for various projects and tasks
• Third-party software and vendor management including software evaluation and selection, implementation and support
• Evaluation, selection, and implementation of new technologies (e.g. AI, MS Power tools) and platforms (e.g. Cloud) to deliver effective products and solutions

The successful candidate will possess the ability to perform the below responsibilities in the following areas:

Department Leadership and Management

• Actively manage career development plans for all direct reports and provide prompt and objective coaching and counseling.
• Encourage cross-team information sharing and communication, and provide a forum for team building opportunities and collaboration.

Strategy and Policy

• Contribute to the development of an IT Strategy that aligns with short and long-term organization goals and objectives.
• Ensure optimum performance of the function. Recommend/implement techniques to improve productivity, increase efficiency, reduce cost, take advantage of opportunities, and maintain best practices.
• Lead the assessment of new technologies to determine potential benefits and advantages for enhanced member engagement, business process improvement, and IT capability advancement. Develop action plans to implement technologies to realize benefits and ROI.
• Ensure compliance with HIPAA regulations and corporate Privacy and Security policies.

Business Relationship Management

• Manage the day-to-day relationships with internal and external business partners and assure effective communications, prompt resolution of problems and monitor performance against contractual obligations.
• Participate in the evaluation and selection of software, vendors, consultants, or services used to support applications development initiatives.

Demand and Capacity Management

• Collaborate with internal partners to establish demand management methodology and prioritization processes.
• Manage and track ticket queue, ticket documentation and time to close metrics, analyzing ticket information to identify productivity improvements.
• Respond with agility to changing business priorities; use influence and negotiation to create collaboration to enable cost-effective and innovative shared solutions to achieve business goals.

Other

• Perform other duties as assigned by PEBTF Management.

These skills, knowledge and experience are required:

• Bachelor’s degree in Computer Science or a related field.
• Seven to nine years of progressive experience of full software development life cycle.
• Five to seven years of progressive management experience directing an applications development team.
• Strong leadership skills including the ability to run group meetings and chair projects,
• Strong interpersonal and teambuilding skills.
• Ability to establish goals and monitor multiple projects.
• Proven track record in innovation, organizational awareness and staff development and empowerment.
• commitment to customer service, strong interpersonal skills, and a collaborative approach to problem solving.
• An ability to read, analyze and interpret complex documents and respond effectively to the most sensitive inquiries or complaints.
• Ability to understand complex inter-related systems.
• Travel is negligible.

Knowledge requirements:

• Expert knowledge of the management of applications development operations
• Broad knowledge of programming, data center operations, networks, and system security
• Basic knowledge of the healthcare and health insurance industries
• Knowledge of the business cycles in the healthcare industry
• Well-developed systems analytical skills
• Excellent verbal and written communication skills

We offer a competitive salary commensurate with background and experience, plus an excellent benefits package at the start of employment, a 401K retirement plan, tuition reimbursement, and a professional working environment.

Job Type: Full-time

Pay: $109,304.00 - $166,067.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Experience:

• Management: 5 years (Preferred)

Location:

• Harrisburg, PA 17111 (Required)

Work Location: Hybrid remote in Harrisburg, PA 17111