IT Administrator Jr - (Night Shift-On-site in Brooklyn, NY 11219)

Well known & prestigious medical facility located in Brooklyn is seeking highly motivated, qualified & experienced IT Administrator (Jr or Level 1) to join their internal support center IT department team for approx. 35 hours/week during their night shifts 7:00pm-7:00am, Sun-Tues or Wed-Fri. Candidates must have knowledge & experience supporting the job description below in the corporate environment. This is an excellent opportunity for the right individuals who are vaccinated with no end date and competitive compensation in place. If qualified & interested, please send resume asap!

This is a non-supervisory MIS position responsible for 24/7 monitoring, first-level troubleshooting, incident escalation, and operational support across the IT environment. The role follows ITIL operational policies and procedures and serves as a first line of support for users and vendors.

Primary responsibilities include:

• Monitor enterprise applications, servers, routers, switches, UPS systems, networks, interfaces, security systems, and other infrastructure.
• Provide Level 1 support for clinical applications and user issues.
• Troubleshoot network, server, application, system, and interface monitoring problems and escalate when necessary.
• Handle backup Help Desk ticket intake and route incidents appropriately.
• Reconcile clinical system discrepancies, rerun jobs, and escalate failures.
• Document incidents, monitoring activities, resolutions, and unusual events.
• Perform daily, monthly, and quarterly QA activities covering clinical systems, PACS, revenue cycle, cloud systems, networking, cybersecurity, telecommunications, biomedical/IoT devices, environmental monitoring, and test/training systems.
• Assist users with login and application problems.
• Train and orient new and existing Support Center staff.
• Work with analysts, system administrators, and project managers to maintain procedures and regulatory compliance.
• Support preparation for Joint Commission and New York State Department ofHealth inspections.
• Maintain communication across shifts and follow issues through resolution.

Qualifications

• Education: A.A.S. in Computer Science or a related field preferred, or technical training/certification such as CNE or Network Engineering.
• Experience: 1–3 years of MIS/help desk and system experience, preferably including clinical applications.
• Skills: Strong computer knowledge, Microsoft Office proficiency, customer service, communication, and interpersonal skills.
• Must be able to work various shifts, weekends, and holidays.

Job Types: Full-time, Contract

Pay: $24.00 - $27.00 per hour

Work Location: In person