Intuit Customer Service
# Intuit Customer Service **SmoothStar Tech Inc.** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[Call-Center-Representative]` `[Technical-Support-Representative]` `[Service-Desk-Analyst]` --- ### About the Role Smoothstar Tech is hiring qualified canindates for work from home customer service position with Intuit TurboTax for the tax season. . Agents will.serve customers by providing product and service information; resolving product and service issues. Customer Service Representative Job Duties: - Interact with Turbo Tax customers via phone, focusing on tax related questions, data entry and navigation. - Research, analyze and determine an appropriate course of action for TurboTax customers. - Be a positive representative for Intuit and the Turbo Tax product; take a caring and empathetic approach to customer interactions. - Articulate how to use the TurboTax product accurately and efficiently resolve customer inquiries on the first contact. - Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. - Act as a technical resource when assisting customers to resolve problems with devices and equipment. - Provide support via phone and/or SmartLook one-way video and screen share technology. Customer Service Representative Job Qualifications: - 1 year of customer:service call center, retail or helpdesk. - Excellent technical and customer service skills – passion for providing the BEST customer experience. - Must have extensive experience with Windows OS, web browsing, email, and various software applications.. - Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquires. - Must be able to efficiently navigate through menus & options on desktop devices while describing those actions verbally to customer. - Excellent written and verbal communication skills and excellent phone etiquette (Clear crisp speech). - Requires strong active listening skills to accurately paraphrase a customer conversation. - Ability to begin servicing the program immediately after the call center owner or its agent certifies for a period of 90 days thereafter and meet the minimum service interval requirement. Originally posted on Himalayas
- Customer-Service
- Call-Center-Representative
- Technical-Support-Representative
- Service-Desk-Analyst
Наблюдалась 2026-10-05, впервые 2026-10-05, источник — Himalayas (JSON API).