International Move Management
Job Title: International Relocation Consultant
Company: Move It
Location: Dubai, UAE
Job Type: Full-time | On-siteAbout Move It:
Move It is a leading relocation and moving company in Dubai, helping individuals, families, and corporates move locally and internationally with ease. We manage the complete move — from packing and shipping to customs, documentation, and destination services.
Role Overview:
We are looking for a proactive and customer-focused International Relocation Consultant to manage end-to-end international moves. You will be the main point of contact for clients relocating to and from the UAE, providing quotations, coordinating logistics, and ensuring a smooth, stress-free move.
Responsibilities:
- Handle inbound and outbound international relocation enquiries via phone, email, WhatsApp, and walk-ins
- Conduct virtual/in-person surveys to assess volume and client requirements
- Prepare accurate quotations for international moves, including freight, packing, customs, and destination services
- Coordinate with shipping lines, freight forwarders, agents, and customs brokers
- Explain customs regulations, restricted items, insurance, and transit timelines to clients
- Follow up on quotations and convert leads into confirmed bookings
- Prepare move files, documentation, and ensure timely dispatch and delivery
- Provide regular updates to clients throughout the move process
- Resolve client queries and complaints professionally
- Maintain CRM records and achieve monthly sales targets
Requirements: 1-3 years' experience in relocation, moving, logistics, freight forwarding, or international sales. Strong knowledge of international shipping, customs procedures, and documentation is a plus. Excellent communication skills in English — additional languages are an advantage. Strong negotiation, follow-up, and closing skills. Customer-first attitude with ability to handle pressure and deadlines. Proficient in MS Office, CRM, and WhatsApp Business. Based in Dubai or willing to relocate to Dubai
What We Offer: Competitive salary + attractive commission / incentivesVisa, medical insurance as per UAE labour law; training and career growth in the international relocation industry; friendly and fast-growing team environment
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