Intern at Business Process Organization Department (6-month - HCMC)

Key Accountabilities:

• Maintain Vietnamese customer master data
• Get customer feedback on DHL service, then summarize all details into the internal system
• Prepare reports, analyze the results, then advise departments monthly
• Ensure customer information is aligned between MDM, CW1, and their request
• Take note quickly and correctly of customers' recommendations on calls

Requirements:

• COMPULSORY: Student (NOT fresh graduate and still a student for at least 6 months) who can work full-time from Monday to Friday for 6 months; 1-2 off-sessions per week for study is acceptable.
• Good English skills (both speaking & writing)
• Good at MS Office
• Background in Economics, Logistics, and Analytics is preferable
• Good attitude, hard-working, willing to learn
• Ability to quickly negotiate with customers in a short call

Working Location: DHL Global Forwarding (Vietnam) Corporation - Head Office - 8th Floor, eTown5 Building, 364 Cong Hoa Street, Tan Binh Ward, Ho Chi Minh City, Vietnam

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