Intake Territory Management Specialist

21st Century Home Health Services (21HHS) delivers exceptional patient care while building a supportive, rewarding environment for its employees. With hospital readmission rates consistently well below the industry average, 21HHS shows that strong patient outcomes go hand in hand with employee engagement and satisfaction. As the fastest-growing home health agency in Northern California, 21HHS has grown extensively without losing its reputation for excellence. Positive reviews on Yelp, Google, Glassdoor, and Indeed reflect both our high standard of care and the strength of our employee experience. Our Intake Department helps us run more efficiently by making sure our clinicians are deployed effectively and our patients receive the care they need. The department also plays an integral role in how we grow and staff our territories across the Bay Area and Sacramento, California

Are you a strategic thinker with a passion for logistics and territory management? Do you thrive in a dynamic environment where your critical thinking skills can make a significant impact? Join our skilled home health company as a Workforce Scheduling Specialist and play a pivotal role in optimizing our operations, ensuring our clinicians are effectively deployed, and maintaining optimal staffing levels across all areas. In this role, you will help lead how we scale and staff our company territories across the Bay Area & Sacramento, California.

This position requires you to work onsite at one of our Sacramento Offices: (Natomas and Roseville)

Key Responsibilities

• Utilize advanced logistics tools (CareStitch, Microsoft Excel) to assign, manage, and create territories for our team of over 350 clinicians.
• Develop and implement strategies to optimize territory assignments, ensuring efficient coverage and balanced workloads.
• Conduct regular assessments to identify areas that are understaffed or overstaffed, providing actionable insights for resource allocation.
• Analyze data to identify trends, inefficiencies, and opportunities for improvement in territory management and staffing levels.
• Work closely with clinicians and stakeholders to build strong relationships and ensure smooth operations.
• Address logistical challenges with innovative solutions and critical thinking.
• Generate regular reports on territory performance, logistics efficiency, and staffing needs, and identify opportunities for improving support staffing.

Qualifications

• Proven experience in logistics, territory management, or a related field.
• Experience with workforce planning and staffing analysis is a plus.
• Strong analytical skills, proficiency with logistics tools, and excellent problem-solving abilities.
• Exceptional interpersonal and communication skills to build equity and trust with a large team.
• Bachelor's degree in logistics, business administration, or a related field is preferred.

What We Offer

• Attractive compensation package commensurate with experience.
• Comprehensive health benefits, retirement plans, and paid time off.
• Opportunities for career advancement and professional development.
• A supportive and collaborative team culture.

By providing your contact information, you agree to receive communications from 21st Century Home Health Services. For details on how we handle your information, please review our Privacy Policy: https://21hhs.com/privacy-policy