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Insurance AI Solution Lead

CapgeminiHartford, CT

Hartford, CT, United States (On-site)

Contract (1 month 30 days)

Published 17 hours ago

stakeholder management

client engagement

Business Analysis

RAG

Claims management

cross - functional collaboration

portfolio management

We are looking for an Insurance AI Solution Lead who combines strong insurance business knowledge with experience shaping and owning AI-enabled products and use cases. The role will bridge business, domain and technology, translating real insurance problems into well-defined AI solutions and guiding them from discovery and prioritization through prototyping, validation and implementation.

Key responsibilities:

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Lead the identification and development of high-value AI use cases across the insurance value chain, including underwriting, claims, pricing, distribution and servicing.

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Translate business problems into well-defined AI products/use cases, including user needs, workflows, capabilities and measurable outcomes.

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Own use cases from discovery and prioritization through solution shaping, prototyping, validation and implementation.

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Work closely with insurance SMEs, AI engineers, data scientists and architects to ensure solutions are grounded in business needs and technically feasible.

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Provide domain and product direction to FDE teams, with a strong understanding of the end-to-end solution without requiring hands-on engineering expertise.

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Lead client workshops, solution demonstrations and executive discussions, articulating the business value and practical application of AI.

Must Have:

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8–12+ years of overall experience, with meaningful experience in Insurance / Financial Services.

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Strong understanding of at least one major insurance domain such as underwriting, claims, pricing, distribution, policy administration or portfolio management.

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Experience owning or shaping AI, analytics, data or digital products/use cases.

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Demonstrated ability to translate business requirements into solution capabilities and work with technical teams through delivery.

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Working knowledge of GenAI and modern AI solution patterns, without needing to be a hands-on developer.

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Strong client-facing communication, workshop facilitation and stakeholder-management skills.

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Ability to move comfortably between an insurance business conversation and a solution-design conversation.

Preferred:

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Experience with Agentic AI, GenAI/RAG, decision-support solutions, intelligent workflows or AI-enabled workbenches.

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Exposure to cloud/data/AI ecosystems such as Azure, AWS, Google Cloud or Databricks.

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Experience working with multidisciplinary teams spanning domain, product, UX, data science, architecture and engineering.

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Experience taking AI use cases beyond PoC into business validation or production adoption.

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Insurance consulting, carrier, InsurTech, AI product or insurance technology experience.

The pay range that the employer in good faith reasonably expects to pay for this position is $57.79/hour - $90.29/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

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