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Inspire Coffee House Assistant Manager | Part-Time

Grace ChurchGreenville, South Carolina, United States

Team Leadership

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Train and develop coffee house shift leads and baristas while investing in both their professional skills and spiritual growth.

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Provide regular coaching and feedback that equips the team to deliver an outstanding customer experience.

Operational Excellence

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Oversee the day-to-day operations of the coffee house, ensuring systems are organized, efficient, and consistently executed.

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Manage inventory and daily workflows so the team is prepared to serve customers well.

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Identify opportunities to improve processes and create a smooth, dependable operation.

Business Stewardship

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Actively look for opportunities to reduce costs, improve efficiency, and expand the customer base.

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Steward inventory and resources with wisdom, balancing quality, availability, and profitability.

Customer Experience

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Cultivate a welcoming environment where every customer feels valued and cared for.

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Address questions, concerns, and feedback with professionalism and urgency, working to resolve issues in ways that build trust and loyalty.

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Ensure the team consistently delivers exceptional service and high-quality products.

Communication & Collaboration

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Work closely with staff members and volunteers to foster clear communication and strong teamwork.

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Build positive relationships across the organization while supporting Inspire Coffee House's mission and vision.

What Success Looks Like

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Employees are engaged, equipped, and continually growing personally and spiritually.

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Customers consistently receive a welcoming, high-quality experience.

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Daily operations run smoothly without constant oversight.

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The team operates with clarity, ownership, and a shared commitment to excellence.

Who This Role Fits Best

This role is best suited for someone who:

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Is a member of Grace Church.

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Has experience leading people with encouragement, accountability, and humility.

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Takes ownership and proactively solves problems before they become obstacles.

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Is energized by developing teams and creating exceptional customer experiences.

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Makes thoughtful decisions that support both people and business health.

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Cares deeply about hospitality, excellence, and building a place where community can flourish.

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