Inside Sales Representative

Company Overview: OfficeBase Furniture Trading LLC provides high-quality, ergonomic, and innovative commercial furniture solutions across the UAE. We collaborate with corporate clients, design and build contractors, interior designers, and project managers to transform workplaces into functional, inspiring environments. We are seeking a proactive, target-driven Inside Sales Executive to join our commercial sales team.

Role Summary: The Inside Sales Executive will be responsible for handling inbound inquiries, qualifying commercial leads, preparing detailed furniture quotations and tenders, and closing orders. You will act as the key link between corporate clients, our design / procurement teams, and external project managers to ensure seamless sales execution and high customer satisfaction.

Key Responsibilities

• Lead Management & Qualification: Respond promptly to incoming inquiries via phone, email, website forms, and trade portals; qualify potential B2B opportunities and project requirements.
• Client Consultation: Understand client floor plans, aesthetic preferences, budget constraints, and ergonomic requirements to recommend appropriate furniture solutions (workstations, executive desks, ergonomic seating, acoustic pods, and conference setups).
• Quotation & Proposal Preparation: Prepare accurate, competitive commercial proposals, Bill of Quantities (BOQ), and formal quotation packages using CRM and ERP software.
• Coordination & Project Support: Liaise with space planners/CAD designers to produce 2D/3D layouts and renders that match client specifications.
• Supply Chain & Pricing Alignment: Coordinate with local and international suppliers and internal procurement teams to confirm product availability, lead times, freight costs, and delivery schedules.
• Pipeline Management: Maintain an organized pipeline in the CRM system, follow up systematically on submitted quotes, negotiate pricing within approved margins, and close sales.
• Account Retention & Relationship Building: Maintain relationships with fit-out contractors, architects, interior designers (A&D community), and repeat corporate clients to drive ongoing business.
• Order Processing & Handover: Ensure smooth transition of won accounts to the logistics and installation teams, confirming delivery milestones and post-installation client sign-offs.

Qualifications & Requirements

• Experience: Minimum of 2–4 years of proven inside sales or B2B sales coordination experience, with direct experience in the office furniture, commercial fit-out, or architectural products industry strongly preferred.
• Education: Bachelor’s degree in Business Administration, Marketing, Interior Design, or a related field.

Technical Skills:

• Proficiency in CRM systems, MS Office (especially Excel for costing sheets), and ERP software.
• Basic familiarity with reading CAD drawings, space plans, and architectural floor layouts is an advantage.

Communication: Exceptional verbal and written English communication skills; professional telephone and business email etiquette (Arabic proficiency is a strong plus).

Skills: Strong commercial acumen, negotiation ability, attention to detail in BOQ estimation, and ability to handle multiple ongoing bids under tight deadlines.

Office Location: Dubai Investments Park, Phase 1

Office Hours: Monday - Saturday, 9:00AM to 6:30PM

What We Offer

• Competitive salary.
• Comprehensive UAE labor law benefits (visa sponsorship, medical insurance, and annual paid leave).
• Opportunities for career progression.
• Collaborative and energetic workplace environment.

Please only apply for the advertised position.

Pay: AED3,000.00 - AED5,000.00 per month

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Office Furniture Sales: 4 years (Preferred)

Language:

• English (Required)

Location:

• Dubai (Required)

Work Location: In person