Information and Communications Technology (ICT) Administrator
# Information and Communications Technology (ICT) Administrator **AppSource Inc.** · Pasig · `On-site` 🕒 **Статус:** *Опубликовано: 6 дней назад* · *Источник: Indeed* --- ### About the Role About the Role The ICT Administrator will provide technical, administrative, and advisory support for Information and Communications Technology (ICT) systems. This role is responsible for ensuring the reliability, security, performance, and lifecycle management of technology platforms supporting business operations. The position involves system administration, incident management, platform upgrades, integration activities, cybersecurity support, and technical advisory services. The initial focus will be on supporting the Genetec Security Center platform and related technologies, with opportunities to support additional enterprise systems in the future. Key Responsibilities: ICT Operations & Maintenance Perform regular health checks of ICT infrastructure, including servers, databases, storage, applications, licenses, and network connectivity. Conduct preventive maintenance, backup verification, capacity planning, configuration reviews, and performance assessments. Monitor system availability, support agreements, maintenance contracts, and technology lifecycle milestones. Recommend system improvements, upgrades, infrastructure refreshes, and operational enhancements. Incident Management & Technical Support Investigate, troubleshoot, and resolve ICT-related incidents and technical issues. Diagnose hardware, software, application, database, network, and integration problems. Coordinate with vendors, implementation partners, and stakeholders to restore services and identify root causes. Maintain technical documentation, incident records, and knowledge base materials. System Implementation & Lifecycle Management Support system implementations, upgrades, migrations, enhancements, and expansions. Develop implementation plans, testing procedures, rollback strategies, and validation activities. Coordinate software, firmware, operating system, database, and infrastructure upgrades. Assist with onboarding of new users, facilities, sites, and connected devices. System Integration & Technical Advisory Provide technical guidance on ICT architecture, system integration, solution design, and technology planning. Support integration with enterprise platforms, identity management systems, reporting tools, visitor management systems, and other business applications. Prepare technical specifications, architecture diagrams, operational procedures, and administrator guides. Participate in technical reviews, proof-of-concept activities, and implementation planning. Cybersecurity & Governance Support Review system configurations and recommend improvements to strengthen security and resilience. Support security hardening, vulnerability remediation, patch management, audit logging, backup validation, and disaster recovery planning. Assist in compliance monitoring, technology risk management, and ICT governance initiatives. Support lifecycle planning, technical standards development, and documentation activities. Qualifications Education Bachelor's degree in Information Technology, Computer Science, Computer Engineering, Information Systems, Electronics and Communications Engineering, or a related field. Experience Minimum of 5 years of experience in the administration, implementation, maintenance, integration, and lifecycle management of enterprise ICT systems. Experience supporting enterprise platforms, business-critical applications, operational technology solutions, or physical security systems. Proven experience managing system implementations, upgrades, migrations, and technology evaluations. Experience working with vendors, system integrators, and cross-functional stakeholders. At least 5 years of hands-on experience with Genetec Security Center administration, implementation, or support is highly desirable. Technical Skills Enterprise ICT architecture, infrastructure administration, and application lifecycle management. Microsoft Windows Server, Microsoft SQL Server, Active Directory, virtualization, storage, backup and recovery, and enterprise networking. Application deployment, configuration management, system monitoring, performance tuning, and troubleshooting. Systems integration using APIs, middleware, authentication services, and identity management platforms. Cybersecurity practices including vulnerability management, system hardening, privileged access management, disaster recovery, and business continuity. Knowledge of physical security technologies such as video surveillance, access control, and visitor management solutions is preferred. Familiarity with emergency communications platforms, dispatch systems, satellite communications, or land mobile radio technologies is an advantage. Strong knowledge of Genetec Security Center, including: Security Desk Configuration Tool Omnicast Synergis Federation Global Cardholder Management Soft Skills Strong analytical and problem-solving skills. Excellent communication and stakeholder management abilities. Ability to produce clear technical documentation and reports. Strong organizational skills with the ability to manage multiple priorities. Experience conducting knowledge transfer sessions, user training, and technical mentoring. Ability to collaborate effectively with technical teams, business users, vendors, and consultants. Preferred Technologies Experience with one or more of the following: Genetec Security Center and related security management platforms Microsoft Windows Server and SQL Server Active Directory and virtualization platforms Backup and recovery solutions Enterprise monitoring and ticketing systems Network infrastructure and remote administration tools Cybersecurity and vulnerability management solutions Collaboration, reporting, and project management tools Visitor management and physical security systems Emergency communications technologies Preferred Certifications Candidates holding one or more of the following certifications will have an advantage: Genetec Technical Certification (preferred) Microsoft Certified Professional (or equivalent) Cisco Certification or CompTIA Network+ Security+, CISSP, CISM, CEH, or equivalent cybersecurity certifications ITIL Foundation or higher PMP, PRINCE2, Agile, or equivalent project management certification Microsoft Azure, AWS, or Google Cloud certifications Work Arrangement Work Setup: Full-time onsite Location: Required to report onsite 5 days per week Schedule: Monday to Friday, 8:00 AM to 5:00 PM (Manila Time) Additional onsite reporting may be required based on business needs. Pay: Php400.00 - Php850.00 per hour Expected hours: 40.0 per week Work Location: In person
Наблюдалась 2026-09-21, впервые 2026-09-15, источник — Indeed.